Associate (SAPT)-Lane Bryant

KnitWell Group•Warwick, RI
•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement that contributes to the achievement of Company goals. The associate creates a warm and welcoming environment, communicates effectively, represents the brand through fashion and product knowledge, and seamlessly integrates the OMNI experience. In sales and service, the associate identifies customer needs and wants through intentional conversation, uses company resources to reinforce the brand experience and build enduring customer relationships, and shares current products, fit, and fashion trends to wardrobe and inspire customers and build trust. In operations, the associate supports operational needs, prioritizes tasks to meet customer and business needs, protects company assets, maintains a safe work environment, and follows company policies and applicable employment laws. This is a regular part-time position at the Warwick, Rhode Island store.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures, garment racks, mannequins, shipment boxes, or merchandise weighing up to 25 pounds in all directions.
  • Occasionally adjust or move objects or merchandise weighing up to 50 pounds in all directions, with assistance as available.
  • Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Occasionally replace overhead lightbulbs, signs, or similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and facilitate or build strong, enduring customer relationships.
  • Share current products, fit, and fashion trends with customers to wardrobe and inspire them and build trust.
  • Support operational needs as required.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and local, state, and federal employment laws.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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