Associate (SAPT)-Lane Bryant

Knitwell Group•Grandville, MI
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and contributes to the achievement of Company goals. The role involves helping customers identify products suited to their needs, representing the brand through knowledge of products, fit, and fashion trends, and supporting store operations. Associates plan and prioritize tasks around customer and business needs, protect company assets, maintain a safe work environment, and follow company policies and applicable employment laws.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Ability to frequently move store fixtures and merchandise weighing up to 25 pounds in all directions, and occasionally move items weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise above shoulder level, including climbing a ladder up to 12 feet; occasionally use a ladder up to 12 feet to replace overhead lightbulbs, signs, and similar items.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm, welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build lasting customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational needs as required.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures, along with local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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