Associate (SAPT)-Lane Bryant

Knitwell Group•Akron, OH
•$11 - $12•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and contributes to the achievement of company goals. The role represents the brand through fashion and product knowledge, delivers a seamless omnichannel experience, and helps create a warm, welcoming environment. Associates use written and verbal communication skills to support customers and the business.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently move or adjust store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move or adjust items weighing up to 50 pounds with assistance as available.
  • Frequently retrieve merchandise above shoulder level, which may require climbing a ladder up to 12 feet; occasionally use a ladder up to 12 feet to replace overhead lightbulbs, signs, and similar items.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Identify customers’ needs and wants through intentional, curious, and confident conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational needs as required.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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