Associate (SAPT)-Lane Bryant

KnitWell Group•Grove City, OH
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and helps achieve company goals. The role represents the brand through product and fashion knowledge, integrates the OMNI experience, and supports store operations as needed. Associates identify customer needs, build lasting customer relationships, share product and fit guidance, prioritize tasks around customer and business needs, protect company assets, and maintain a safe work environment while following company policies and applicable employment laws.

Requirements

  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Ability to frequently move or adjust store fixtures and merchandise weighing up to 25 pounds in all directions, and occasionally move or adjust items weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Ability to occasionally replace overhead lightbulbs, signs, and similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience, with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm, welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational needs as required.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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