Associate - West Advisor Group

Thrivent•Washington, DC

1d•Remote

About The Position

The Associate provides licensed financial and non-financial support to the sponsoring financial advisor and serves as a resource to Thrivent Financial for Lutherans financial advisors. The role focuses on securities and investment advisory products and services, as well as fixed and variable life, health, and annuity products. In collaboration with financial advisors, the Associate supports the financial and non-financial needs of Thrivent members, customers, and their families. Depending on licensure, the position may involve advising on and supporting these products and services. The Associate may also help develop and implement business and marketing plans, prospect and market, prepare cases and proposals, generate referrals, and build community among members and prospects. The Associate reports to and is employed or contracted by the financial representative. Thrivent Investment Management Inc. sponsors FINRA registration, and Thrivent Financial for Lutherans sponsors insurance licensure. The role may include securities registration, insurance licensing, and associated background verification and fingerprinting requirements.

Requirements

Depending on the role, hold securities registration (Series 7 and 66, or Series 6 and 63) or be willing to obtain it within 120 days of hire or contract.
Hold appropriate insurance licenses and appointments for the sale of all life/health and variable products, as applicable to the role.
Be securities registered and/or insurance licensed and appointed in all states where support work will be performed for the sponsoring financial advisor.
Be willing to complete appropriate state training to sell Long Term Care if required by the position or support needs.
Demonstrate customer service orientation or experience; two or more years is preferred.
Ability to manage multiple tasks and maintain high-quality work amid frequent interruptions.
Ability to maintain the integrity of sensitive and confidential information.
Basic understanding of the sponsoring financial advisor, its products and services, and Thrivent Financial.
Planning and organizing skills.
Analytical thinking skills.
Customer focus.
Communication skills.
Interpersonal skills.
Teamwork and collaboration.
Adaptability and flexibility.
Ability to work with all roles of the sponsoring financial advisor.
Ability to represent the organization in work with external clients.
Ability to cultivate and maintain relationships with outside organizations.
Background verification is part of the recruiting, hiring, or contracting process; fingerprints are required for FINRA registration and submission to the FBI.

Nice To Haves

Demonstrated customer service orientation or experience; two or more years is preferred.
Previous administrative or secretarial experience is desired.

Responsibilities

Handle sensitive member/customer communications, including confidential information, and respond effectively through verbal and written communication.
Facilitate or co-present product-specific seminars and workshops as needed.
Identify fund-selection criteria and track performance against indexes, particularly for WRAP accounts.
Participate in practice business planning as needed.
Counsel and advise prospective and current members/customers on suitable financial products and investment advisory services, within applicable licensure.
Open and complete product applications.
Conduct substantive research or information gathering used to make suitable securities product recommendations or provide appropriate investment advice, including due diligence.
Obtain member/customer financial and suitability information.
Accept or enter securities trade orders from customers, including unsolicited orders.
Explain, discuss, or interpret insurance coverage; analyze exposures or policies; and provide recommendations.
Issue certificates of insurance, endorsements, binders, commitments, or insurance contracts.
Assist financial representatives with preparation and follow-up for member/customer meetings.
Collaborate with financial representatives to assist clients with product changes.
Participate in and drive marketing services, including direct mail, fraternal activities, seminars, and meetings.
Perform additional responsibilities in accordance with licensure and business needs.