Associate- Poughkeepsie Galleria Mall

KnitWell Group•Poughkeepsie, NY
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and helps achieve company goals. The role involves understanding customers’ needs, representing the brand through fashion and product knowledge, integrating the OMNI experience, and supporting store operations. Associates plan and prioritize work around customer and business needs, protect company assets, and maintain a safe work environment while following company policies and applicable employment laws.

Requirements

  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move objects weighing up to 50 pounds in all directions with assistance as available.
  • Frequently retrieve merchandise above shoulder level, which may involve climbing a ladder up to 12 feet; occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Identify customer needs and wants through intentional, confident conversations.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit information, and fashion trends to help customers find appropriate outfits, feel inspired, and build trust.
  • Support operational tasks as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures, as well as local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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