Associate Wealth Banking Specialist (SAFE)

Wells Fargo•Scottsdale, AZ

6d•Hybrid

About The Position

Wells Fargo is seeking an Associate Wealth Banking Specialist in Banking, Lending and Trust with Wealth & Investment Management. The role manages and services routine, low-complexity affluent client relationships involving lending, credit, and deposit products and services. The specialist reviews client financial goals and changing needs, presents recommendations within defined parameters, and helps provide service to Affluent Banking clients. The position also supports sales and marketing through client correspondence and presentation materials, helps resolve operational issues related to complex accounts, and coordinates with internal banking teams to ensure clients have appropriate banking products for their financial activity. The position includes customer contact and duties that may involve offering or negotiating terms or taking applications for dwelling-secured transactions. It requires compliance with the SAFE Mortgage Licensing Act of 2008 and related regulations, SAFE registration, and applicable Loan Originator requirements under Regulation Z. Ongoing employment is contingent on meeting regulatory requirements, including acceptable background investigation results and applicable financial responsibility, character, financial fitness, and criminal background standards. This position offers a hybrid work schedule and is not eligible for visa sponsorship.

Requirements

At least 6 months of affluent banking, commercial banking, consumer banking, mortgage banking, or private banking experience, or equivalent demonstrated through work experience, training, military experience, or education.
SAFE registration is required at the time of employment.
Meet Consumer Financial Protection Bureau Loan Originator qualification requirements and applicable Wells Fargo policies, including financial responsibility, character, financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

Experience in Wealth Management or Retail Banking.
Knowledge of opening new consumer and business deposit accounts, account maintenance, processing, Know Your Customer (KYC), and Technical Exceptions (TE).
Experience working with affluent client relationship portfolios involving lending, credit, and deposit products and services.
Experience reviewing and analyzing client financial goals and presenting recommendations.
Experience interpreting policies, procedures, and compliance requirements.
Ability to develop and manage client and business relationships.
Technical skills to learn and navigate multiple computer systems and applications and use search tools, including SVP, Client link, TMT, DIPR, and Salesforce.
Ability to take initiative and work independently with minimal supervision in a structured environment.
Intermediate Microsoft Office skills, including Teams, Word, Excel, Outlook, and PowerPoint.
Excellent verbal, written, and interpersonal communication skills.
Ability to provide strong customer service while balancing the needs of clients, shareholders, and team members.
Strong telephone etiquette skills.
Strong attention to detail and accuracy.
Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability.
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Responsibilities

Manage and service a routine, low-complexity affluent client relationship portfolio involving lending, credit, and deposit products and services.
Review and analyze client financial goals and changing needs, and present recommendations within defined parameters.
Develop working knowledge of changing market conditions through business-division digital platforms.
Assist in providing service to Affluent Banking client relationships.
Interact with clients to identify retention issues and potential new business opportunities across product lines.
Develop product knowledge and client relationship management skills to meet customers’ financial needs; may have accountability over accounts.
Prepare preliminary client correspondence and customized professional client presentation materials to support sales and marketing efforts.
Research and resolve operational issues related to complex accounts.
Apply independent judgment while building knowledge of the function and interpreting policies, procedures, and compliance requirements under leadership direction.
Coordinate with broader banking and internal teams, including Financial Advisors, to ensure clients are in appropriate banking products for their financial activity.
Collaborate with peers, colleagues, and managers to resolve routine issues and achieve goals while building knowledge of internal policies and procedures.
Maintain effective risk management through education, sound risk and operational decisions, and adherence to policies and procedures for low- to medium-risk work and deliverables.
Meet SAFE registration and Loan Originator regulatory requirements applicable to the position.
Fulfill applicable risk and compliance responsibilities, including following policies and procedures, escalating and remediating issues, and making sound risk decisions.