Associate, Transmission (External Agency Staff)
About The Position
The NFL Media group is seeking a TOC Operator to support live broadcast and transmission operations in a fast-paced, collaborative environment. The position handles technical and operational duties such as system monitoring, broadcast workflow coordination, and resolving facility requests. The role requires extensive knowledge of broadcast routing systems, including split routes, and familiarity with other broadcast transmission systems. The operator must understand analog, digital, and SMPTE 2110 signal flows and troubleshoot technical issues. As a first point of escalation for broadcast and transmission issues, the TOC Operator communicates with Operations and Production Management. This is an in-office position requiring onsite presence at an NFL office or stadium; remote and hybrid work are not offered. The schedule is flexible and may include nights, weekends, and holidays. The stated workload is a minimum of 40 hours per week, or less as business needs permit. This posting is for a position with an NFL third-party agency partner. The selected individual will be employed by the agency, not the NFL, and the assignment is limited in duration but may be extended by agreement between the NFL and agency. Compensation, benefits, and other employment terms are handled by the agency. No relocation assistance will be provided.
Requirements
- At least 5 years of experience in a broadcast operations environment, including 2110, HD/SD, ASI, JPEG, and MPLS signals, with the ability to troubleshoot those signal paths.
- Strong understanding of analog, digital, and SMPTE 2110 signal flows.
- Ability to read audio meters and digital and analog waveform monitors, and to set up test bars.
- Strong understanding of common broadcast signal problems and how to correct them, including audio levels or distortion, sync issues, and video issues.
- Ability to perform sync and fax checks before live broadcasts and events.
- Familiarity with EVS IP Director ingest server systems.
- Strong organizational skills and ability to manage multiple feeds while maintaining broadcast quality.
- Strong written and verbal communication skills, including the ability to document on-air issues and maintain excellent telephone etiquette.
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
- Strong work ethic, positive attitude, and leadership qualities.
- Ability to adapt and thrive in a fast-paced, dynamic environment.
- Strong problem-solving and troubleshooting skills.
- Ability to manage multiple tasks and priorities simultaneously.
- Excellent teamwork and collaboration skills.
Responsibilities
- Work with NFL Media Production, Streaming Video Group, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and all 32 NFL Clubs to ensure video content is received and distributed to broadcast specifications.
- Partner with Remote Operations to support transmission and receipt of feeds for live remote productions, including NFL Network games, the Super Bowl, NFL Combine, NFL Draft, Hall of Fame Enshrinement, and other NFL Network remote projects.
- Collaborate with the Streaming Video Group to ensure content is captioned across NFL.com, NFL Fast Channel, and NFL+ streaming platforms.
- Partner with Engineering to troubleshoot issues with feeds or broadcasts.
- Communicate with NFL Network Master Control during live broadcasts to ensure signal continuity.
- Perform test bar setups as needed.
- Conduct transmission, sync, and fax checks before live shows and remote events.
- Manage booking and goodnight procedures for The Switch, Lumen, AT&T Fiber, and satellite orders.
- Generate broadcast reports as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
