Associate, Transmission (External Agency Staff)

The National Football League•Inglewood, CA

1d•Onsite

About The Position

The NFL Media group is seeking a TOC Operator to support live broadcast and transmission operations in a fast-paced, collaborative environment. The role performs technical and operational duties such as monitoring systems, coordinating broadcast workflows, and resolving technical facility requests. The operator is expected to have extensive knowledge of broadcast routing systems, including split routes, and familiarity with other broadcast transmission systems. The position requires understanding analog, digital, and SMPTE 2110 signal flows and troubleshooting technical issues. As the first point of escalation for broadcast and transmission issues, the operator communicates promptly and effectively with Operations and Production Management. This is an in-office position requiring onsite presence at an NFL office or stadium location; remote and hybrid options are not offered. The schedule is flexible and may include nights, weekends, and holidays. The stated expected work is a minimum of 40 hours per week, or less as business needs permit. This is a third-party agency position: the selected individual will be employed by the agency, not the NFL. The assignment is limited in duration but may be extended by agreement between the NFL and the agency. Compensation, benefits, and other employment terms are handled by the agency. No relocation assistance is provided.

Requirements

At least 5 years of experience in a broadcast operations environment, including experience with 2110, HD/SD, ASI, JPEG, and MPLS signals and the ability to troubleshoot those signal paths.
Strong understanding of analog, digital, and SMPTE 2110 signal flows.
Ability to read audio meters and digital and analog waveform monitors, and set up test bars.
Strong understanding of common broadcast signal problems and how to rectify them, including audio levels or distortion, sync issues, and video issues.
Ability to perform sync and fax checks before live broadcasts and events.
Strong organizational skills and ability to manage multiple feeds while ensuring high broadcast quality.
Strong written and verbal communication skills, including documenting on-air issues and maintaining excellent telephone etiquette.
Willingness to work flexible schedules, including nights, weekends, and holidays.
Strong work ethic, positive attitude, and leadership qualities.
Ability to adapt and thrive in a fast-paced, dynamic environment.
Strong problem-solving and troubleshooting skills.
Ability to manage multiple tasks and priorities simultaneously.
Excellent teamwork and collaboration skills.

Nice To Haves

Familiarity with EVS IP Director ingest server systems.

Responsibilities

Work with NFL Media Production, Streaming Video Group, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and all 32 NFL Clubs to ensure video content is received and distributed to broadcast specifications.
Partner with Remote Operations to support transmission and receipt of feeds for live remote productions, including NFL Network games, the Super Bowl, NFL Combine, NFL Draft, Hall of Fame Enshrinement, and other NFL Network remote projects.
Collaborate with the Streaming Video Group to ensure content is captioned across NFL.com, NFL Fast Channel, and NFL+ streaming platforms.
Partner with Engineering to troubleshoot feed and broadcast issues.
Communicate with NFL Network Master Control during live broadcasts to ensure signal continuity.
Perform test bar setups as needed.
Conduct transmission, sync, and fax checks before live shows and remote events.
Manage booking and goodnight procedures for The Switch, Lumen, AT&T Fiber, and satellite orders.
Generate broadcast reports as required.
Monitor systems, coordinate broadcast workflows, and ensure technical facility requests are resolved in a timely and effective manner.
Act as the first point of escalation for broadcast and transmission issues, communicating with Operations and Production Management.