Associate Therapy Consultant - Virginia

NeuroPace•Richmond, VA

2d•Remote

About The Position

NeuroPace is seeking an Associate Therapy Consultant/Market Development Rep for the Virginia market. NeuroPace is a commercial-stage medical device company focused on helping people with epilepsy by reducing or eliminating debilitating seizures. Its RNS System is a brain-responsive platform that delivers personalized, real-time treatment at the seizure source. The role supports development of new accounts and growth of existing business, promotes adoption of the RNS System among clinical teams and other stakeholders, and helps expand access to device therapy. The consultant works with physicians, allied health professionals, patients, Field Clinical Engineers, the Primary Therapy Consultant, and regional management. The position involves customer education and training, patient support throughout the clinical process, surgical case coverage, in-clinic programming support, referral development, and territory performance reporting. Required travel to customer clinics, hospitals, and offsite meetings is approximately 80% of the time. Compensation is listed as $156K at plan, with a $90K base. Compensation depends on factors including skill set, years of experience, and geographic location.

Requirements

Minimum 1–3 years of sales experience in the medical device industry.
Bachelor’s degree in a relevant field, such as Life Sciences, Business, or a related area.
Demonstrated verbal and written communication and presentation skills.
Strong understanding of clinical workflows and patient-care dynamics.
Demonstrated success in a fast-paced, field-based healthcare environment.
Valid driver’s license.
Willingness to travel to customer clinics, hospitals, and offsite meetings approximately 80% of the time.

Nice To Haves

Experience with Class III implantable devices.
Prior exposure to neurology, neuromodulation, or surgical specialties.

Responsibilities

Assist in setting an aggressive sales strategy to develop new accounts and grow existing account business in the territory.
Develop physician champions for product adoption in new accounts and increase the user base per generator.
Serve as a field resource for competitive positioning in target accounts.
Use consultative or solution-need selling language and tactical selling skills.
Build relationships with physicians and allied health professionals, particularly epileptologists, neurologists, and neurosurgeons.
Manage customer education and training, encouraging participation in company-sponsored educational and training programs.
Educate customers about the merits and proper clinical use of the RNS System through presentations and demonstrations using formats and tools such as slides, clinical sheets, an iPad, and manuals.
Manage patients through all phases of the clinical process and educate them about NeuroPace product features and benefits.
Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts.
Use Caspio for patient pipeline management and Salesforce CRM.
Cover surgical cases and support Therapy Consultants with operating-room logistics and patient workflow.
Support in-clinic patient programming and educate clinicians about the RNS System.
Work with Field Clinical Engineers to support patient education events, including EFA meetings and support groups.
Work with the Primary Therapy Consultant and Regional Management on territory performance, including sales, customer satisfaction, business-plan execution, and reporting.
Drive patient identification by working with referring physicians and epilepsy coordinators.
Build and maintain relationships with local neurologists and epileptologists to drive community referrals.
Track and report referral activity, clinic utilization, and case support in Salesforce.com.
Maintain clinical credibility while developing sales skills and business-planning experience.