Associate Territory Manager
About The Position
The Associate Territory Manager (ATM) is a developmental medical sales role focused on protecting, strengthening, and growing established referral relationships within an assigned market. Working alongside an experienced Clinical Sales Representative, the ATM engages established pediatric practices to drive referral activity and account penetration for the DOC Band® and EarWell®, allowing the Clinical Sales Representative to focus on new business and strategic growth. This role is intended for a motivated, growth-oriented professional seeking to begin a career in medical sales. Structured training, field coaching, and progressive responsibility support development of commercial, clinical-product, and business skills for potential future advancement at Cranial Technologies.
Requirements
- Bachelor's degree.
- Strong interest in building a career in medical sales or healthcare business development.
- Excellent interpersonal and communication skills, with the ability to earn trust with healthcare providers and office staff.
- Demonstrated initiative, accountability, and follow-through, and willingness to learn.
- Ability to quickly absorb clinical-product information and accurately communicate approved content.
- State-issued REAL ID-compliant license or equivalent TSA-accepted travel documentation required by the start date.
- Must be authorized to work for any employer in the U.S.; visa sponsorship is not available.
Nice To Haves
- 1–3 years of experience in sales, customer relationship management, healthcare, or a similar customer-facing role.
- Experience with healthcare professionals or medical practices.
- Demonstrated success in customer retention or account growth.
- CRM experience.
Responsibilities
- Serve as the consistent point of contact for an assigned portfolio of pediatric practices, building trusted relationships with pediatricians, NPs, PAs, referral coordinators, and office staff.
- Monitor referral trends, identify at-risk or declining accounts, and execute account-specific plans to recover volume and generate incremental consultations.
- Ensure first-time referrers receive timely follow-up.
- Execute a coordinated market growth strategy with the Clinical Sales Representative, including clear account ownership, communication routines, and shared growth priorities.
- Contribute customer insights and competitive intelligence during regular territory planning sessions.
- Deliver in-service presentations and approved education on identifying and managing plagiocephaly, brachycephaly, and scaphocephaly, and promote appropriate use of the DOC Band® and EarWell®.
- Use CRM and reporting tools to segment accounts, prioritize activity, document interactions, and demonstrate accountability for referral retention and growth.
- Complete structured onboarding and development, incorporate coaching, and build competencies for potential advancement into a Clinical Sales Representative or other commercial role.
Benefits
- Competitive compensation with additional incentives and bonuses.
- Company transportation program.
- Comprehensive medical, vision, and dental insurance.
- 401(k) with company match.
- 18 days of PTO plus 7 company-paid holidays.
- Life insurance and short- and long-term disability insurance.
- Company-provided laptop and cell phone.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
