Associate Systems Engineer - Endpoint Eng (Remote)

CareFirst•Washington, DC
•Remote

About The Position

The Associate Systems Engineer assists with defining, designing, and developing system requirements; coordinating subsystem design and overall system integration; analyzing and resolving program support deficiencies; and conducting independent technical investigations in systems design. The role installs, tunes, upgrades, troubleshoots, and maintains computer systems that support applications, including operating system administration, user account management, disaster recovery strategy, and network configuration. It also automates application installation and configuration across development and production environments, helps prevent and resolve system problems, and supports incident recovery and root cause analysis. The position evaluates new systems through in-depth testing and end-user reviews, researches software and related products to inform recommendations and purchasing, and identifies systems integration issues by evaluating components, testing performance, analyzing data and requirements, and considering user input and related products. It develops system automation and business-process integration. The role has no direct reports, though it may informally lead teams in a matrix environment.

Requirements

  • Bachelor's degree in Information Technology or Computer Science, or an additional four years of relevant work experience in lieu of a bachelor's degree, in addition to the required work experience.
  • Knowledge of system engineering tools.
  • Knowledge of programming languages and web-based technologies.
  • Proficiency in Microsoft Office applications.
  • Ability to collaborate across teams to solve technical problems.
  • Excellent written and verbal communication skills.
  • Must be eligible to work in the U.S. without sponsorship.

Responsibilities

  • Assist in defining, designing, and developing system requirements.
  • Help coordinate subsystem design and integration of the overall system.
  • Analyze and resolve program support deficiencies and conduct independent technical investigations in systems design.
  • Install, tune, upgrade, troubleshoot, and maintain computer systems supporting applications, including operating system administration, user account management, disaster recovery strategy, and network configuration.
  • Automate the installation and configuration of applications in development and production environments.
  • Develop and implement techniques to prevent system problems; troubleshoot incidents to recover services and support root cause analysis.
  • Evaluate new systems through in-depth tests, including end-user reviews.
  • Research software and related products to support recommendations and purchasing.
  • Determine systems integration issues by evaluating components, developing and completing performance tests, analyzing test data and project requirements, considering user input, and evaluating similar products and systems.
  • Develop system automation and integration of business processes.
  • Improve engineering knowledge through educational workshops, professional publications, personal networks, benchmarking, and participation in professional societies.
  • May informally lead teams in a matrix environment.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Various incentive programs/plans, subject to eligibility requirements.
  • 401(k) contribution programs/plans, subject to eligibility requirements.
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