Associate Supervisor, Operations

BROAD RIVER RETAIL•Tega Cay, SC
•Onsite

About The Position

Broad River Retail is seeking an Associate Supervisor of DC Operations to join its Operations team. The role supervises and coordinates distribution center activities, including receiving, storing, and shipping goods. It also oversees inventory accuracy and supports timely, accurate order fulfillment. The position operates on a contract-to-hire basis and is located at the Fort Mill Corporate Site in Fort Mill, South Carolina. The Associate Supervisor plans distribution activities with upper management, logistics partners, and transportation companies, and helps plan labor across departments. The role tracks shipments using WMS software or other tools and responds to questions or concerns from other departments related to customer orders and shipments. Other duties may be assigned. The work takes place in a non-climate-controlled warehouse, with some outdoor exposure. The role involves regular standing, walking, stooping, kneeling, or crouching on concrete flooring, and lifting or moving objects up to 75 pounds alone; objects over 75 pounds are team-lifted. Reasonable accommodations may be made in accordance with the ADA. Broad River Retail describes its culture as grounded in integrity, diversity, and collaboration, and emphasizes training and developing employees to provide a premier customer experience. The company states its commitment to an inclusive workplace where employees are respected, valued, and able to reach their full potential.

Requirements

  • Willingness to lead and motivate a team to achieve company goals and objectives.
  • Ability to execute provided labor plans and organize team work.
  • Strong cognitive skills, including the ability to learn quickly, handle multiple complex tasks simultaneously, and remain productive with limited supervision.
  • Strong written and verbal communication skills.
  • Problem-solving skills to identify and address issues that arise in the distribution center.
  • Adaptability to changing circumstances and requirements.
  • Attention to detail to ensure accurate order fulfillment, proper inventory management, and adherence to safety procedures.
  • Interpersonal skills to build strong relationships with the team and other facility leaders.
  • Regularly stand, walk, stoop, kneel, or crouch on concrete flooring.
  • Routinely lift or move objects up to 75 pounds alone and team-lift objects over 75 pounds.

Responsibilities

  • Plan and coordinate distribution activities with upper management, logistics partners, and transportation companies.
  • Plan labor across departments.
  • Manage inventory to ensure products are available when scheduled for customer delivery.
  • Track shipment progress through WMS software or other tools.
  • Answer interdepartmental questions and address concerns related to customer orders or shipments.
  • Supervise and coordinate distribution center activities, including receiving, storage, and shipping of goods.
  • Support inventory accuracy and timely, accurate order fulfillment.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and life insurance options after conversion.
  • Paid time off after conversion.
  • 401(k) matching contribution after conversion.
  • 40% employee discount at a Broad River Retail location.
  • Internal opportunities for career growth and advancement.
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