Associate Supervisor, Field Operations

VB Spine, LLC•Houston, TX

About The Position

The Associate Supervisor, Field Operations provides operational leadership to an assigned regional hub, supporting operational success and profitable sales growth. The role ensures products are delivered to internal customers on time, completely, and accurately, while supporting Commercial Operations and sales through productivity, cost control, and employee engagement. It also helps implement operational strategies and processes, improve efficiency, manage inventory-related costs, and track regional performance metrics. The position leads regional branch operations employees in partnership with HR and Operations leadership, responds to changing operational needs, and promotes compliance with VB Spine values and ethics. This is a hands-on leadership role focused on building operational excellence at a regional hub, supporting local field teams, and helping ensure products are available for spinal procedures. The role requires a bachelor's degree or five years of relevant experience without a degree. The typical annual pay is $90,000, with potential bonuses and incentives. Benefits include health, dental, and vision insurance, a 401(k) with company match, paid time off and holidays, and training and professional development opportunities.

Requirements

Bachelor’s degree or five years of relevant experience if no degree is held.
Strong communication and interpersonal skills.
Ability to work effectively with cross-functional teams.
Self-starting, self-motivating mindset.
Ability to apply technical applications to business processes.
Proven track record of process improvements based on sound problem-solving practices.
Ability to lift up to 30 pounds as needed.
Demonstrated ability to use Microsoft applications.

Nice To Haves

Experience in operations, supply chain, logistics, distribution, customer service, or inventory management.
Experience with ERP or field inventory systems.
Formal or informal leadership experience.
Familiarity with spine implant systems and sales models.

Responsibilities

Provide operational leadership to an assigned regional hub to achieve operational success and support profitable sales growth.
Ensure on-time, complete, and accurate product delivery to internal customers.
Support Commercial Operations and sales by maintaining high productivity, controlling costs, and driving employee engagement.
Help implement changes to operations strategy and processes that support business objectives.
Execute processes and use tools and systems to improve operational efficiency, including cost-reduction strategies related to inventory.
Track and report regional key metrics, focusing on inventory accuracy and freight.
Lead regional branch operations employees in partnership with HR and Operations leadership to acquire talent, build a performance-based culture, and develop a high-performing team.
Respond agilely to operational needs.
Promote compliance with VB Spine values and ethics.