Field Operations Supervisor

City of Shreveport•Greenwood Road, LA

About The Position

The Field Operations Supervisor serves as the principal assistant to the Zone Manager and helps implement approved work, training, and safety programs at the branch level. The supervisor schedules and assigns work, monitors work in progress, recommends or directs corrective action, and may interview applicants and recommend hiring, pay raises, and other personnel actions. The role may also involve preparing time, work-progress, and materials reports; helping prepare budget estimates; and assisting with control of approved expenditures. The supervisor oversees and inspects contractor projects, property-damage investigations, and hit water/sewer line investigations; performs quality-control checks; helps develop capital-project proposals; and inspects emergency and capital projects. The role uses a computerized maintenance management system (CMMS), initiates and updates work orders, and closes them. It regularly interfaces with customers, contractors, and the public, and is subject to 24/7 on-call duty. The supervisor maintains safety standards, including personal protective equipment requirements, follows City of Shreveport vehicle-safety rules, trains new team members in safe work practices, and attends required safety, job-related, and certification training. The designated supervisor oversees the zone when the Zone Manager is absent. The role also assists with time, daily overtime, equipment, and month-end reports; annual preparation and Capital Improvement Projects (CIP) planning; and measuring team performance and improving productivity through continuous improvement.

Requirements

High school diploma or GED from an accredited institution.
Valid vehicle operator’s license.
Commercial Level A Driver’s License for Field Operations.
Associate degree or two-year vocational degree from an accredited college in mechanical, electrical, or welding, plus three years of experience in operations and/or maintenance; alternatively, five years of experience managing activities and employees engaged in installation, maintenance, or operation of water or sewerage facilities, including at least two years of administrative, management, and supervisory experience; or an equivalent combination of education and experience.
Hold or be able to obtain Class 3 Water Distribution and Wastewater Collection Certificates issued by the State of Louisiana, Department of Health and Hospitals, within three years of employment.
Ability to consistently lift and/or move up to 25 pounds, frequently lift 50 pounds, and occasionally lift 100 pounds.
Ability to perform the physical activities described, including moderate to extensive stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, repetitive motions, and some climbing and balancing.

Responsibilities

Assist the Zone Manager and implement approved branch-level work, training, and safety programs.
Schedule and assign work to subordinate employees or crews; observe work in progress and direct or recommend corrective actions.
Interview job applicants and recommend new hires, pay raises, and other personnel actions.
Prepare or assist with time, work-progress, materials, daily overtime, equipment, and month-end reports.
Help prepare budget estimates and assist in controlling expenditures of approved funds.
Oversee and inspect contractor projects, property-damage investigations, and hit water/sewer line investigations.
Perform quality-control checks and inspections of emergency and capital projects.
Assist in preparing proposals for capital projects and with annual preparation and CIP planning.
Use the CMMS and related documentation procedures; initiate, update, and close work orders.
Interface regularly with customers, contractors, and the public.
Remain subject to 24/7 on-call duty.
Maintain job safety standards, comply with City vehicle-safety rules, and train new team members in safe work practices.
Attend required safety, job-related, and certification training classes.
Oversee the zone in the Zone Manager’s absence when designated.
Assist the Zone Manager in measuring team performance using standardized measures and improving productivity through continuous improvement.
Perform other duties as assigned or required.