Associate Strategic Account Manager

Jabil•Tampa, FL

8d•Onsite

About The Position

Velocity Electronics, a Jabil Company, is seeking an Associate Strategic Account Manager to own and grow a portfolio of key customer accounts. The role serves as a strategic partner and primary contact for customers, building trusted relationships, understanding their priorities and challenges, identifying opportunities, and connecting their needs with solutions across sales, sourcing, and operations. The position contributes directly to revenue and profitability while delivering responsive customer support. The successful candidate will manage account growth and sales objectives, provide informed recommendations using knowledge of products, markets, sourcing, and the electronics component industry, and maintain accurate customer, quotation, contract, and sales information in ERP and CRM systems. The role also involves documenting customer interactions, coordinating customer requirements across the organization, preparing periodic performance reports, and continuing to build expertise in sales, sourcing, products, customers, and business processes. This is an onsite position based in St. Petersburg, Florida, working closely with customers and internal teams.

Requirements

At least 2 years of sales experience within the electronic components industry.
Proven experience in strategic account management, sales, sourcing, and/or customer relationship management.
Strong knowledge of electronic components and the distribution industry.
Demonstrated ability to develop and maintain strong customer relationships.
Commercial mindset and a track record of achieving sales and profitability goals.
Strong communication, negotiation, problem-solving, and organizational skills.
Ability to work effectively in a fast-paced, highly collaborative environment.
Strong ownership mentality and ability to move quickly from identifying a customer need to delivering a solution.

Nice To Haves

Bachelor’s degree in Business, Sales, Marketing, or a related field.

Responsibilities

Develop deep knowledge of key customers, including their business structure, culture, priorities, challenges, and growth opportunities.
Build and maintain trusted relationships with key customer contacts and decision-makers.
Serve as a primary point of contact and provide responsive, knowledgeable, and consistent customer support.
Manage and grow a portfolio of strategic customer accounts.
Identify opportunities within existing accounts and develop strategies to expand business.
Achieve monthly and quarterly sales and gross profit objectives.
Partner with internal teams to align customer requirements with global sales and purchasing strategies.
Understand customer needs and proactively identify value-creating solutions.
Respond quickly and effectively to customer requests, challenges, and business opportunities.
Use product, market, sourcing, and industry knowledge to provide informed recommendations.
Maintain accurate customer, quotation, contract, and sales information in ERP and CRM systems.
Document customer interactions and maintain disciplined records of customer touchpoints.
Ensure customer requirements and business information are accurately captured and communicated across the organization.
Create and present periodic reports on customer activity, sales performance, and gross profit results.
Take ownership of professional development and strengthen knowledge of sales, sourcing, products, customers, and business processes.
Stay current on market trends, customer needs, and the electronics component industry.

Benefits

Competitive base salary
Annual bonus
Long-term incentive
Medical, dental, prescription drug, and vision insurance with HRA and HSA options
401(k) match
Employee stock purchase plan
Paid time off
Tuition reimbursement
Life, AD&D, and disability insurance
Commuter benefits
Employee assistance program
Pet insurance
Adoption assistance
Community volunteer opportunities