Associate Store Manager - Visual, Full Time, Paramus - West Elm

Williams-Sonoma•Paramus, NJ

8d•Onsite

About The Position

The Associate Store Manager - Visual partners with the General Manager to achieve sales and contest goals, meet payroll goals, and manage schedules and daily priorities according to business needs. The role helps recruit, select, train, motivate, and develop associates; manages performance and provides ongoing feedback; and ensures the team delivers an exceptional customer experience and meets World Class Service standards. The Associate Store Manager maintains effective floor management and store coverage, supports a safe work environment, and ensures store standards for visual presentation, cleanliness, signage, and safety. In partnership with the General Manager, the role oversees store procedures, inventory and cash controls, opening and closing requirements, and company asset protection. The position also ensures associates follow company policies and are treated fairly and with dignity and respect, consistent with the People First Philosophy. This role requires extended mobility on the sales floor, operation of a POS system, and the ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques. The anticipated annual pay range is $72,000–$85,000. Relocation assistance is not available.

Requirements

2–3 years of management experience.
Proven ability to manage staff to meet and exceed sales goals while meeting payroll goals.
Proven ability to identify top talent and train, develop, and retain people.
Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
Effective communication, organization, and leadership skills.
Proven ability to motivate and influence others through personal actions and examples.
Proven ability to achieve results independently and through others by fostering teamwork and cooperation.
Ability to remain mobile on the sales floor for extended periods.
Ability to operate a POS system.
Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.

Nice To Haves

Specialty retail management experience.

Responsibilities

Partner with the General Manager to ensure the store meets or exceeds sales and contest goals.
Meet payroll goals based on current trends.
Prioritize, plan, and adjust schedules and daily agendas to meet business goals.
Hold the team accountable for achieving goals.
Partner with the General Manager to recruit, interview, and select qualified candidates.
Train and motivate associates in sales, customer service, and product knowledge.
Develop associates to assume increased levels of responsibility.
Assess performance, provide ongoing feedback, and complete and deliver performance appraisals and development plans.
Ensure the team provides an exceptional customer experience and achieves World Class Service standards.
Maintain an effective presence through floor management and ensure staff coverage throughout the store.
Maintain a safe work environment and ensure ongoing safety training and awareness.
Ensure store standards are met and maintained, including visuals, cleanliness, signage, and safety.
Partner with the General Manager to manage store operating procedures, including inventory levels and cash control, to minimize losses.
Ensure the store meets company guidelines for opening and closing.
Partner with the General Manager to monitor company assets through accurate inventory procedures.
Ensure associates comply with company policies and procedures.
Create and maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
Monitor assets through accurate inventory management procedures.