Lead Visual, Full Time, San Mateo - West Elm

Williams-Sonoma

3d • Onsite

About The Position

The Visual Merchandising Lead partners with store management and the District Visual Manager to execute the store’s visual merchandising and display strategy. The role models and coaches visual team routines and disciplines that support productivity, visual standards, and an inspiring neighborhood store experience.

The Lead collaborates with the General Manager and District Visual Manager to plan and deliver floorsets and seasonal strategies, adapt visual directives to the store’s needs, and use reporting and inventory insights to improve sales, sell-through, margin, and profitability. The role also supports associate productivity, payroll and workload planning, talent development, onboarding, and visual training. The Lead prioritizes customer needs, follows safety and company policies, and helps maintain a fair and respectful workplace.

Requirements

• Effective communication, organization, and leadership skills.
• Proven ability to motivate and influence others through personal actions and example.
• Ability to remain active, standing, walking, bending, climbing, reaching, and lifting for extended periods during the workday.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet the needs of the business.

Nice To Haves

• 1–3 years of retail sales experience with shift supervision experience preferred.
• 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.

Responsibilities

• Lead visual merchandising and display.
• Partner with the General Manager and District Visual Manager to map, plan, and execute floorset timeline targets, drive sales, and execute seasonal strategy.
• Lead and maintain daily routines and disciplines for markdowns, promotions and signage, replenishment, and recovery.
• Collaborate with the General Manager and District Visual Manager on adaptations or substitutions to visual directives based on store ownership, layout, or customers.
• Analyze reporting to identify opportunities to improve profitability and drive results.
• Communicate inventory needs to the District Manager and distribution in partnership with the General Manager to increase sell-through, maximize margin, and improve profitability.
• Partner with the General Manager on associate productivity and performance related to visual standards.
• Maintain the organization of visual supplies and signage, and communicate supply needs to the General Manager.
• Partner with the General Manager to ensure effective use of payroll and workload planning.
• Partner with the General Manager to assess, recognize, and motivate talent.
• Support associate onboarding as a learning partner and guide, and facilitate visual training and skill-building activities for the visual team as required.
• Model genuine and enthusiastic interest in customers and prioritize their needs by connecting them with available Design support.
• Follow safety, security, injury, and emergency policies and procedures.
• Comply with company policies and procedures.
• Maintain an environment in which associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
• Perform projects and assignments as directed by the management team.

Benefits

• Competitive compensation package.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed