Lead Visual, Full Time, Boston - West Elm

Williams-Sonoma

1d • Onsite

About The Position

The Visual Merchandising Lead partners with store management and the District Visual Manager to execute the store’s visual merchandising and display strategy. The role helps model and coach the visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a destination for inspiration.

The Lead supports floorset planning and execution, daily store routines, visual training, associate onboarding, workload and payroll planning, and inventory and supply coordination. The role also works with management to motivate talent, improve results, and provide customers with design support. Associates are expected to follow company policies and safety procedures and help maintain an environment where everyone is treated fairly and with dignity and respect.

This is a full-time position in Boston. Full-time associates are expected to have open availability to meet business needs. The anticipated pay range is $20.00–$23.00 per hour. The role is not eligible for relocation assistance.

Requirements

• Effective communication, organization, and leadership skills.
• Ability to motivate and influence others through personal actions and example.
• Ability to stand, walk, bend, climb, reach, and lift for extended periods throughout the workday.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Open availability to meet business needs.

Nice To Haves

• 1–3 years of retail sales experience with shift supervision experience preferred.
• 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.

Responsibilities

• Lead visual merchandising and display.
• Partner with the General Manager and District Visual Manager to map, plan, and execute floorset timelines and seasonal strategy to drive sales.
• Lead and maintain daily routines that support efficient execution of markdowns, promotions and signage, replenishment, and recovery.
• Collaborate with the General Manager and District Visual Manager on adaptations or substitutions to visual directives based on store ownership, layout, or customer needs.
• Analyze reporting to identify opportunities to improve profitability and drive results.
• Communicate inventory needs to the District Manager and distribution in partnership with the General Manager to increase sell-through, maximize margin, and improve profitability.
• Partner with the General Manager on associate productivity and performance related to visual standards.
• Maintain visual supplies and signage organization and communicate supply needs to the General Manager.
• Partner with the General Manager to ensure effective payroll utilization and workload planning.
• Partner with the General Manager to assess, recognize, and motivate talent.
• Support associate onboarding and facilitate visual training and skill-building activities for the visual team as needed.
• Model genuine and enthusiastic interest in customers and prioritize their needs by connecting them with available Design support.
• Follow safety, security, injury, and emergency policies and procedures, and comply with company policies and procedures.
• Help maintain an environment where associates are treated fairly and with dignity and respect, consistent with the People First Philosophy.
• Perform projects and assignments as directed by the management team.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed