Associate Store Manager - Visual, Full Time, Paramus - West Elm

Williams-Sonoma•Paramus, NJ
•$72,000 - $85,000•Onsite

About The Position

The Associate Store Manager - Visual partners with the General Manager to achieve sales and contest goals, meet payroll targets, and manage store operations. The role plans and adjusts schedules and daily priorities, recruits and develops associates, and supports an exceptional customer experience and World Class Service standards. It maintains store presentation, safety, inventory controls, cash handling, and opening and closing procedures while ensuring associates follow company policies and are treated fairly and respectfully. The position requires a visible floor-management presence, staff coverage across store areas, ongoing training, performance feedback, and development planning. It also supports accurate inventory procedures and the protection of company assets. The anticipated annual salary range is $72,000 to $85,000. The role is not eligible for relocation assistance. Williams-Sonoma, Inc. states that it will not sponsor employment-based immigration for this position.

Requirements

  • 2–3 years of management experience; specialty retail experience preferred.
  • Proven ability to manage staff to meet and exceed sales goals while meeting payroll goals.
  • Proven ability to identify top talent and train, develop, and retain employees.
  • Proven ability to think through complex issues, allocate time, and execute multiple tasks amid changing priorities.
  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and example.
  • Proven ability to achieve results independently and through others by fostering teamwork and cooperation.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.

Nice To Haves

  • Specialty retail management experience.

Responsibilities

  • Partner with the General Manager to ensure the store meets or exceeds sales and contest goals and meets payroll goals based on current trends.
  • Prioritize, plan, and adjust schedules and daily agendas to meet business goals, and hold the team accountable for results.
  • Partner with the General Manager to recruit, interview, and select qualified candidates to build a talent pipeline.
  • Train and motivate associates through ongoing sales, customer service, and product knowledge programs.
  • Develop associates to assume increased levels of responsibility.
  • Assess performance, provide ongoing feedback, and complete and deliver performance appraisals and development plans.
  • Ensure the team provides an exceptional customer experience and achieves World Class Service standards.
  • Maintain an effective floor-management presence and ensure staff coverage in all areas of the store.
  • Maintain a safe work environment and ensure ongoing safety training and awareness.
  • Ensure store standards are met and maintained, including visual presentation, cleanliness, signage, and safety.
  • Partner with the General Manager to manage operating procedures, including inventory levels and cash control, to minimize store losses.
  • Ensure the store meets company guidelines for opening and closing.
  • Partner with the General Manager to monitor company assets through accurate inventory procedures.
  • Ensure associates comply with company policies and procedures.
  • Create and maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
  • Monitor assets through accurate inventory management procedures.

Benefits

  • Competitive compensation package.
  • Discount on Williams-Sonoma, Inc. brands through multiple shopping channels.
  • 401(k) plan and other investment opportunities.
  • Paid vacations, holidays, and other time-off programs.
  • Health, dental, and vision insurance.
  • Health and dependent-care tax-free spending accounts.
  • Medical, family, and bereavement leave.
  • Same-sex domestic partner benefits.
  • Short- and long-term disability programs.
  • Life and travel insurance.
  • Employee assistance program.
  • Wellness program supporting physical, financial, and emotional health.
  • In-person and online learning opportunities through WSI University.
  • Cross-brand and cross-function career opportunities.
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