About The Position

As an Associate Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. You will cultivate carrier relationships, coordinate communication and shipment details, maintain accurate operating-system information, and help ensure billing accuracy.

Requirements

  • At least 1 year of relevant experience.

Nice To Haves

  • Bachelor’s degree or equivalent related work or military experience.
  • 1 year of sales or customer service experience.
  • Ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

  • Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
  • Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
  • Ensure all parties are informed of route changes, delays, freight concerns, and other issues as necessary.
  • Schedule pickup and delivery appointments, using judgment and insight about factors such as weather, traffic, miles, and service rules.
  • Follow established procedures and protocols regarding HVS and HRC loads to protect shipment integrity and the RXO brand.
  • Accurately maintain and update information in the company’s operating systems.
  • Research available databases for potential leads and make cold calls to prospects.
  • Track back-end billing and invoicing to ensure carrier charges are accurate.

Benefits

  • Competitive pay; compensation is $21.64 hourly, and the role may also be eligible for bonus or commission pay.
  • Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks of family bonding leave, and up to 40 hours of prenatal care leave.
  • 401(k) retirement plan with up to 5% company match.
  • Insurance coverage including health, prescription, dental, vision, basic and supplemental life, short- and long-term disability, accidental death and personal loss, business travel, legal services, identity theft, accident, critical illness, and hospital indemnity.
  • Employee Assistance Program (EAP).
  • Tuition reimbursement.
  • Adoption assistance.
  • Tax-advantaged accounts, including Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, and Commuter Spending Account.
  • Health Reimbursement Arrangement.
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