Associate Solutions Engineer

Authorium • Washington, DC

1d • $75,000 - $98,000 • Hybrid

About The Position

As an Associate Solutions Engineer (ASE), you are a delivery owner responsible for key customer delivery and engagement motions. You participate in discovery, articulate designs, configure client-ready solutions, and maintain clear documentation of system decisions. You are accountable for the accuracy of your work, clear communication, and meeting project milestones.

The role combines collaborative consulting with individual and team-based contributions. As a member of the Solutions team, you collaborate with other business units to improve the product, engagement motions, and delivery quality. You are expected to embody Authorium’s C.A.R.E. values—Collaborate, Accountable, Resilient, Establish Excellence—as you grow into a subject matter expert.

Requirements

• At least 2 years of experience in a technical or analytical role, such as implementation, support, or junior analyst, preferably in B2B SaaS.
• Strong logical aptitude, including the ability to understand conditional logic (if/then/else) and structured data.
• High attention to detail and a demonstrated ability to manage documentation and follow complex processes without skipping steps.
• Ability to explain technical steps clearly to internal teammates and external users.
• Comfort working in fast-paced technical environments with continuous product delivery and ongoing learning.
• Must be based in or planning to relocate to Washington, DC; the role is hybrid.

Nice To Haves

• Experience supporting public-sector or similar high-compliance customers and familiarity with procurement, contracting, grants, budgeting, or vendor workflows.
• Exposure to integration-adjacent delivery work, such as data flows, sequencing considerations, APIs, or ETL concepts.
• Demonstrated ability to assist with delivery across multiple stakeholders and proactively surface risks.
• Experience contributing to or improving delivery standards, templates, or playbooks.

Responsibilities

• Support configuration of templates, workflows, and rules based on established design patterns.
• Help translate customer requirements into functional system setups.
• Track assigned tasks and surface blockers or questions to the lead early.
• Draft design documentation, workflow logic diagrams, and configuration notes.
• Ensure as-built documentation accurately reflects the final customer environment.
• Help prepare handoff materials for Quality Assurance.
• Co-lead discovery sessions and working meetings to capture requirements and action items.
• Gradually facilitate defined segments of the implementation journey.
• Prepare presentation materials and platform demonstrations for customer-facing meetings.
• Execute QA practices and UAT scripts to validate configurations against requirements.
• Perform initial troubleshooting for configuration issues and document reproduction steps for more complex bugs.
• Assist with data validation and cleanup for platform launches.
• Collaborate with Product and Engineering teams to understand new features and platform capabilities in relation to customer needs.
• Use internal playbooks and templates to ensure consistency across customer engagements.
• Participate in peer reviews to learn and refine best practices and improve technical accuracy.

Benefits

• Stock options (details provided at offer stage).
• 100% benefits coverage for the employee.
• 401K Profit Share plan.
• Flexible PTO.
• Home office stipend.
• Comprehensive wellness benefits.
• Commuter stipend for hybrid roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed