Associate Solutions Engineer

Fortra • New York, CT

9d • $80,000 - $105,000 • Remote

About The Position

Fortra is seeking a technically skilled and collaborative Associate Solutions Engineer to join its Sales team. The role supports pre-sales activities by working with prospective customers to understand technical and business requirements, demonstrate product capabilities, and develop tailored solution proposals. It also contributes to marketing initiatives, including webinars, trade shows, and content development. The position calls for technical aptitude, strong communication skills, and the ability to build trusted customer relationships while supporting business growth.

The Associate Solutions Engineer partners with sales representatives and partners, leads customer evaluations such as trials and proofs of concept, responds to objections, and presents solutions and proposals to audiences including C-level executives. The role also represents Fortra at industry events, supports partner recruitment and enablement, and develops expertise in assigned products and the market.

Fortra operates remotely, while its current hiring strategy focuses on building talent communities in Atlanta, Dallas, Phoenix, Salt Lake City, Eden Prairie, and the New York–New Jersey–Connecticut tri-state area. Compensation is $80,000–$105,000 USD. This is a full-time, exempt position.

Requirements

• Strong technical aptitude and ability to quickly learn new products and technologies.
• Strong communication and presentation skills, including the ability to explain technical concepts clearly.
• Strong analytical, problem-solving, and organizational skills.
• Ability to collaborate across teams, manage multiple priorities, and maintain a customer-focused approach.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field; equivalent experience is considered.
• Experience in a technical, customer-facing, software, or solutions-focused environment.

Responsibilities

• Partner with sales representatives on activities involving prospective customers.
• Conduct pain-discovery processes to understand customer needs and articulate appropriate solutions.
• Develop, present, and deliver product demonstrations.
• Own customer evaluations of proposed products and solutions, including trials and proofs of concept.
• Identify technical and functional objections, develop solutions, and collaborate with relevant teams on remediation.
• Build and present customer proposals, explaining company and solution benefits to audiences at all levels, including C-level executives.
• Estimate professional services effort and develop project plans when needed for customer deployments.
• Understand the competitive landscape and use that knowledge to differentiate solutions.
• Maintain knowledge of the company portfolio and identify cross-selling opportunities.
• Collaborate with partners on customer visits, demonstrations, proposals, events, and other initiatives.
• Support partner recruitment and participate in calls with prospective partners.
• Participate in partner enablement, including technical training and functional enablement.
• Deliver technical presentations and answer technical questions during sales calls.
• Represent the company at trade shows, user group events, conferences, and virtual events.
• Deliver presentations at industry events, as applicable.
• Participate in webinars covering products, solutions, or technical topics.
• Assist with outbound activities supporting new product and release launches.
• Serve as a market expert on assigned products, including customer usage, competitive positioning, and field sales and service practices.
• Deliver pre-sales activities, beginning with product demonstrations.
• Continuously develop knowledge of sales processes and the market while strengthening professional and interpersonal skills.
• Develop strong technical expertise in supported products.
• Continuously refine and improve business analysis processes to enhance efficiency and outcomes.

Benefits

• Health insurance coverage as of hire
• Dental insurance coverage as of hire
• Vision insurance coverage as of hire
• Immediate enrollment in 401(k), HSA, and FSA plans
• Flexible PTO policy
• Tuition and personal enrichment reimbursement
• Option to enroll in an ID Theft Protection Program
• Competitive salaries
• Personal and professional development opportunities
• Flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level