Associate Salesforce Administrator

Applied Systems Canada•,

2d•CA$65,000 - CA$80,000•Remote

About The Position

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do. We’re looking for an Associate Salesforce Administrator to join our Corporate IT team. In this role, you’ll support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions.

Requirements

0–2 years of experience as a Salesforce Administrator or in a related IT/support role
Familiarity with Salesforce fundamentals and platform functionality
Exposure to Sales Cloud or Service Cloud environments
Strong communication skills and ability to collaborate across teams

Nice To Haves

Salesforce Administrator certification (or progress toward certification)
Experience with Flow Builder or other declarative automation tools
Curiosity and eagerness to learn and grow within the Salesforce ecosystem

Responsibilities

Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience
Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools
Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
Assist with security configuration including users, roles, profiles, permissions, and sharing settings
Monitor support tickets, provide first-level triage, and escalate issues as needed
Partner with senior team members to review solutions and contribute to broader platform discussions
Create and maintain documentation and standard operating procedures for Salesforce processes