Associate Sales Representative - CCA

TD Synnex•Miramar, FL

8d•Remote

About The Position

The Associate Sales Representative supports the sales team in TD SYNNEX’s CCA (Caribbean Central America) organization by helping develop and execute sales strategies. This entry-level role is intended for people beginning a sales career and offers opportunities for growth. Candidates from El Salvador and Honduras are encouraged to apply. The representative handles inbound and outbound sales calls and emails, quotes prices, places orders, tracks order status, and works toward daily and quarterly sales goals. The role also involves answering customer questions, resolving routine issues with guidance, and taking ownership of customer satisfaction throughout the relationship. The representative attends assigned TD SYNNEX and vendor partner trainings and may participate in vendor and customer engagement activities outside predefined work hours. The position represents TD SYNNEX professionally in customer and business partner interactions. This is a remote role in a professional environment. Occasional non-standard work hours or overtime may be required as business needs dictate.

Requirements

High school diploma or GED plus 1 year of relevant experience, or a 2-year degree.
English proficiency at level B2 or higher.
Ability to multitask and prioritize in a fast-paced environment.
Effective written and verbal communication skills.
Ability to manage price negotiations and understand a profit culture.
Ability to build solid, effective working relationships.
Ability to work constructively under stress and pressure when faced with high workloads and deadlines.
Ability to respond to incoming calls and greet partners in a friendly and courteous manner.
Ability to adjust readily to change and adapt as needed.
Basic ability to use relevant computer applications, which may include spreadsheets, word processors, and databases.
Ability to maintain a positive attitude in the face of criticism, rejection, or failure.
Ability to maintain the confidentiality of sensitive information.
Strong organizational and time-management skills, including driving tasks to completion.
Basic clerical and data-entry skills.

Nice To Haves

Bachelor’s degree in a business or IT discipline.
Current affiliation within a sales organization or class.
Proficiency in Microsoft Office Suite.

Responsibilities

Manage inbound and outbound sales calls and emails to quote prices and place orders for products and services while pursuing daily and quarterly sales goals.
Enter orders and track order status.
Take ownership of the customer satisfaction experience as it relates to territory and corporate success.
Resolve routine, non-complex issues with direction or guidance.
Answer customer questions about pricing, product availability, and shipping or service issues related to orders.
Develop customer relationships and support the customer experience through issue resolution.
Attend assigned TD SYNNEX and vendor partner trainings.
Participate in TD SYNNEX vendor and customer engagement activities outside predefined work hours when needed as part of account ownership.
Represent TD SYNNEX professionally in daily interactions with business partners and customers.
Perform other duties as assigned and meet attendance and punctuality standards.

Benefits

Country-tailored elective benefits.
Formal leadership and professional development programs and on-demand courses.
Seminars, events, and access to the global Life Empowerment Assistance Program supporting financial, physical, and mental well-being.
Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
Onboarding program to network with new coworkers within the first 30 days.
Internal peer-led communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

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