Associate Sales Administrator - Cleveland, OH

Medtronic•Highland Hills, OH

About The Position

The Associate Sales Administrator supports regionally assigned Sales Team members and helps them succeed in the field. The role maintains accurate and timely sales information in Salesforce, coordinates with internal departments, and supports patient data entry, product shipments, inventory, sales follow-up, and ongoing CRM education. The position is part of Medtronic’s Neuroscience portfolio and supports SPR, a medical technology company focused on minimally invasive pain therapies that is now part of Medtronic.

Requirements

Bachelor’s degree.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Experience working with CRMs, specifically Salesforce.com.
Proficiency with Microsoft applications.
Ability to work efficiently and creatively in a regulated industry.

Responsibilities

Support regionally assigned Sales Team members to help ensure their success in the field.
Use Salesforce for sales operations, including team accounts, contacts, purchase orders, quotas, and simple business plans.
Ensure Salesforce information is accurate and entered on time.
Coordinate with Quality to ensure complaints and returns are submitted promptly with required information.
Work with Accounting on approval of Sales Team accounts, purchase orders, and sales orders.
Support the Sales Team and Collections with purchase order receipts and invoicing requests as needed.
Support Sales Patient Data Entry and work with patient support on procedural and baseline data.
Support product shipments to the field, patients, and customers.
Manage Sales Team trunk stock and supply field teams with product from headquarters or third-party shippers.
Support management of Cleveland inventory and ship replacement product directly to patients.
Coordinate with Sales Representatives and Inside Sales to follow up on existing leads and contacts after trade shows, campaigns, and cadaver labs.
Support continued education for Sales Team members on CRM functionality following Sales Training.
Lead weekly meetings with assigned Regional Sales Managers to review data and trends.

Benefits

Competitive salary and flexible benefits package.
Short-term incentive through the Medtronic Incentive Plan (MIP).
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.