Associate Sales Administrator - Cleveland, OH

Medtronic•Cleveland, OH

About The Position

The Associate Sales Administrator supports regionally assigned Sales Team members and helps maximize sales operations through Salesforce.com and other administrative processes. The role maintains accurate and timely sales information, coordinates with internal departments, supports patient data entry, and assists with product shipments, inventory, and sales follow-up. The position is associated with Medtronic’s Neuroscience portfolio and Neuromodulation Operating Unit, including SPR, a medical technology company focused on minimally invasive pain therapies that is now part of Medtronic.

Requirements

Bachelor’s degree.
For a baccalaureate degree earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Unrestricted U.S. work authorization at the time of hire and for the duration of employment; sponsorship is not offered for roles below Principal level.

Nice To Haves

Experience working with CRM systems, specifically Salesforce.com.
Proficiency with Microsoft applications.
Ability to work efficiently and creatively in a regulated industry.

Responsibilities

Support regionally assigned Sales Team members to help ensure their success in the field.
Use Salesforce.com for sales operations, including maintaining Sales Team accounts, contacts, purchase orders, quotas, and simple business plans.
Ensure Salesforce information is accurate and entered on time.
Coordinate with Quality to ensure complaints and returns are submitted promptly and with required information.
Coordinate with Accounting on approval of Sales Team accounts, purchase orders, and sales orders.
Support the Sales Team and Collections with purchase order receipts and invoicing requests, as needed.
Support patient data entry and work with patient support on procedural and baseline patient data.
Support product shipments to the field, patients, and customers.
Manage Sales Team trunk stock and supply the field with product from Headquarters or third-party shippers.
Support management of Cleveland inventory.
Ship replacement products directly to patients.
Coordinate with Sales Representatives and Inside Sales after trade shows, campaigns, and cadaver labs to follow up with existing leads and contacts.
Support Sales Team members’ continued education on CRM functionality after Sales Training.
Lead weekly meetings with assigned Regional Sales Managers to review data and trends.

Benefits

Competitive salary and flexible benefits package.
Short-term incentive through the Medtronic Incentive Plan (MIP).
Health, dental, and vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
Life insurance and long-term disability leave for eligible regular employees working 20 or more hours per week.
Dependent daycare spending account and tuition assistance or reimbursement for eligible regular employees working 20 or more hours per week.
Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
Incentive plans for regular employees.
401(k) plan with employer contribution and match for regular employees.
Short-term disability for regular employees.
Paid time off and paid holidays for regular employees.
Employee Stock Purchase Plan for regular employees.
Employee Assistance Program for regular employees.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.