Associate Residence Life Coordinator (2 positions)
About The Position
The Associate Residence Life Coordinator (ARLC) provides leadership and oversight during evening and overnight periods in residence. Working Wednesday to Saturday (approximately 7:00 p.m. to 2:00 a.m.), the ARLC is responsible for crisis response, incident management, behavioural intervention, and after-hours decision-making in MacIsaac and Bishop's residences. The ARLC directly supervises student residence staff, ensuring a safe, supportive, and well-managed living environment for students. This live-in position includes overnight on-call responsibilities from Wednesday through Saturday and plays a key role in supporting student wellbeing, community standards, and residence operations. During the summer months, the ARLC supports conference and guest accommodation operations as part of the Ancillary Services team.
Requirements
- Post-secondary education in Student Affairs, Education, Social Sciences, Human Services, Recreation, Psychology, Social Work, or a related field. An equivalent combination of education and experience may be considered.
- Experience working with university students, youth, or diverse populations in a leadership, supervisory, support, or community-building capacity.
- Demonstrated ability to respond effectively to challenging situations, exercise sound judgment, and remain calm under pressure.
- Strong interpersonal, communication, conflict resolution, and relationship-building skills.
- Ability to work independently, make decisions in a fast-paced environment, and maintain confidentiality.
- Strong organizational and documentation skills, with attention to detail and accuracy.
- Proficiency with Microsoft Office and the ability to learn new software systems.
- Must be able to work evening and overnight shifts and reside in the assigned residence as part of this live-in position.
- A clean criminal background and vulnerable sector check.
Nice To Haves
- Experience supporting individuals in crisis, managing behavioural concerns, or applying restorative and student-centered approaches is considered an asset.
Responsibilities
- Provide after-hours leadership and operational oversight within residence, serving as the primary point of contact during assigned shifts.
- Supervise, mentor, and support student residence staff, fostering a positive community environment and promoting restorative approaches to student support and conflict resolution.
- Respond to student concerns, behavioural issues, emergencies, and crisis situations, exercising sound judgment and following established university protocols.
- Conduct regular residence rounds, monitor community wellbeing, and maintain a safe and supportive living environment for residents.
- Prepare accurate incident reports and shift documentation, ensuring timely communication and record-keeping.
- Participate in team meetings, training, and professional development activities.
- During the summer months, support conference and guest accommodation operations as part of the Ancillary Services team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
