Residence Life Coordinator (TERM)

University of TorontoToronto, ON
CA$67,916 - CA$86,855Onsite

About The Position

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part-time and non-traditional students. In addition to being a locus of student life, we sponsor a varietyof academic programs. Reporting to Manager, Residence life, the Residence Life Coordinator (RLC) supports the delivery of a robust residence life program at Woodsworth College. The RLC is instrumental in fostering a safe, supportive and inclusive residence community that is conducive to students’ academic success and personal growth. The Residence Life Coordinator’s responsibilities include developing activities, services, and supports for residents; assisting with the selection, training and supervision of Residence Dons and other student-staff; advising student leaders; supporting students and facilitating referrals; routine and emergency on-call response and issues management; and a variety of related administrative tasks. The RLC must live in residence at Woodsworth College and a small, private apartment is provided as a taxable benefit. They are required to be on-call frequently and working irregular work hours including evenings and weekends; and must be able to attend on-site to urgent and/or timely matters. This is a term opportunity ending April 30, 2027.

Requirements

  • Bachelor's Degree or acceptable combination of equivalent experience.
  • Minimum two years full-time experience working in a live-in, on-call residence life context in a post-secondary setting.
  • Experience developing and facilitating training and programming, and preparing accompanying resources, for students, student leaders, and/or student-staff.
  • Experience advising and collaborating successfully with student leaders and/or groups
  • Demonstrated student-centred, developmental approach to working with students, with integration of principles of equity, diversity, and inclusion.
  • Experience investigating and adjudicating alleged violations of residence policy.
  • Demonstrated experience with event planning, risk assessment, and financial management.
  • Ability to be on-call frequently and work irregular workhours including evenings and weekends; and must be able to attend on-site to urgent and/or timely matters.
  • Certified in ASIST and Standard First Aid & CPR (C)
  • Demonstrated ability to lead, train, coach, and motivate student-staff and volunteers
  • Demonstrated ability to organize work, establish priorities, and meet deadlines while negotiating unpredictable emergent needs.
  • A high degree of flexibility and adaptability is required.
  • Ability to exercise tact and sound judgment in dealing with others and difficult issues
  • Ability to solve problems in accordance with established procedures while under pressure
  • Demonstrated ability to work independently, take initiative, and achieve established goals
  • Strong ability to work collaboratively with diverse teams.
  • Experience working with diverse student populations
  • Intermediate skills using social media platforms (e.g., Instagram, Facebook, YouTube, TikTok) for student communications and outreach purposes.
  • Excellent written and oral communication skills.

Nice To Haves

  • Familiarity with Woodsworth College and University of Toronto is an asset
  • Proficiency with StarRez a significant asset.

Responsibilities

  • Implementing plans and process improvements for program and service activities
  • Advising students on the interpretation of rules and regulations regarding the use of space and organizing events on campus
  • Determining logistical details and activities for events and/or programming
  • Advising students on personal and academic issues by probing and providing a range of options and possible consequences
  • Determining appropriate disciplinary actions for breaches of community standards and/or housing policies.
  • Applying established standards when responding to emergencies.
  • Liaising with various stakeholders to foster collaboration
  • Providing proactive support to individuals in distress and making referrals to specific university service

Benefits

  • A small, private apartment is provided as a taxable benefit.
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