Associate Project Manager - National Accounts

Loeb Electric•Columbus, OH

About The Position

The Associate Project Manager (APM) supports the planning, coordination, and execution of projects and day-to-day operations for a fast-growing national account serving a manufacturing customer with large, phased projects and high-volume ongoing material needs. The role helps keep the account team organized and focused on priorities, ensures order and data accuracy, and maintains proactive communication with internal teams, customers, and manufacturers. Electrical product knowledge and experience are required. This developmental position is intended for someone with an electrical background who is building project management skills. Working under leadership guidance, the APM gains hands-on experience in project execution, prioritization, risk management, and customer communication, with the goal of developing the judgment needed to progress into a Project Manager role.

Requirements

Electrical product knowledge and experience gained in electrical distribution, electrical contracting, electrical manufacturing, or the electrical trade.
At least 2 years of project coordination experience, or 3 years in a customer-facing operations role with problem-resolution experience, or 1 year of project management experience.
Experience supporting project execution in a fast-paced, deadline-driven environment.
Experience with order management, material tracking, scheduling, or logistics coordination.
Proficient experience using ERP systems, project tracking tools, and Microsoft Office, including Excel, Outlook, and Word.
Working knowledge of electrical products and terminology, such as wire and cable, conduit and fittings, cable tray, connectors, and distribution equipment.
Working knowledge of Microsoft Office, especially Excel, and comfort learning project tools such as Smartsheet and ERP systems.
Ability to organize competing tasks, keep work moving, and focus on customer priorities.
Ability to support project execution by managing details, tracking progress, and following established processes.
Clear, professional communication and ability to follow up on action items and escalate issues appropriately.
Strong accuracy in order entry, quote and order review, documentation, and tracking.
Ability to identify potential risks or issues and raise them with context and urgency.
Curiosity and drive to build project management skills and grow into a Project Manager role.
Equivalent combinations of education, certifications, and professional experience will be considered.

Nice To Haves

Exposure to industrial or manufacturing customers, or to large-scale commercial or industrial construction projects.
Associate degree or coursework in Business, Operations, Construction Management, Supply Chain, or a related field; a Bachelor's degree is preferred.
CAPM or another introductory project management certification; interest in pursuing project management credentials is encouraged.
Experience collaborating across internal teams and external partners in a professional office or hybrid environment.

Responsibilities

Support day-to-day execution of projects and orders for an assigned national account under leadership guidance.
Help organize and prioritize the account support team's daily workload, keeping time-sensitive orders and projects moving.
Support planning for phased projects by coordinating material deliveries with customer-provided schedules and timelines.
Oversee and actively support order entry, material verification, and schedule updates to ensure accuracy and alignment with customer expectations.
Identify potential product substitutions when preferred products are unavailable because of extended lead times or capacity constraints, and coordinate technical validation and customer approval with the Account Executive before making changes.
Review quotes, purchase orders, and change requests for accuracy of part numbers, quantities, and pricing.
Coordinate with purchasing, warehouse, logistics, and manufacturers regarding lead times, expedites, and deliveries.
Support the customer's stocking program by monitoring inventory against forecasted needs and identifying additional stocking needs with the Account Executive.
Support tracking of costs, profit, change orders, and billing accuracy.
Participate in and/or lead scheduled customer calls, internal huddles, and reviews, and resolve project-level issues with urgency.
Maintain accurate project documentation and records for visibility, reporting, and customer requirements.
Track and report order progress, shipping performance, and order accuracy using Smartsheet, Excel, and the ERP system.
Proactively identify risks such as delays or supply constraints and determine when to escalate them to leadership.
Manage account operational activities, including documentation, issue resolution, and lessons learned.
Identify and support process improvement opportunities to enhance on-time delivery, accuracy, and customer satisfaction.