Associate Project Manager

NoBS•Boston, MA

19d

About The Position

NoBS Tech is a consulting company focused exclusively on Datadog. The Associate Project Manager will own smaller customer engagements from start to finish and support larger enterprise implementations. The position manages customer projects whose execution shapes customers’ experience of NoBS Tech, adapting delivery to clients’ differing needs, structures, and personalities. During the first month, the Associate Project Manager supports scheduling, agendas, and recaps on larger implementations and shadows kickoffs and status calls. In the second month, they build schedules and draft status reports for manager review and co-lead a kickoff. By the third month, they take on small projects end to end and work toward managing a portfolio of up to five. The role covers Reality Checks, time-and-materials engagements, and monthly support. Project work spans pre-kickoff through kickoff, status calls and progress reports, wrap-up, and next steps. The Associate Project Manager coordinates access prerequisites, engineers’ and customers’ calendars across time zones, weekly status reports and risk tracking, and scope in partnership with their manager. They keep Datadog representatives informed when needed. Delivery is primarily traditional, with some Agile practices and no sprints. Projects generally begin with linear phases such as discovery, tagging, and agent deployment, then move into parallel implementation workstreams before knowledge transfer and closeout. Deliverables are provided incrementally. Fixed-fee scopes remain firm, while other work can adapt to customer feedback. The company says the position offers direct work with an experienced project manager, early ownership of projects and customers, and a path to grow, in an environment described as having no bureaucracy or big egos.

Requirements

At least 2 years of project management or coordination experience.
Clear written communication for status reports, agendas, and recaps.
Ability to organize multiple projects while adapting when circumstances change.
Ability to identify and flag blockers early.
Verify that prerequisites, such as access, have actually been completed.
Communicate problems directly and without sugarcoating.
Curiosity about the technical work performed by engineers and why they do it; configuring Datadog is not required.

Nice To Haves

Experience working with external customers in a technical or consulting environment.
Familiarity with Datadog.
Proximity to users and use cases to support faster onboarding.
Observability experience beyond Datadog.
Familiarity with concepts related to networking, infrastructure, security, and on-premises or cloud environments.
Private-sector experience in any capacity, such as sales, consulting, project management, or engineering.

Responsibilities

Own smaller customer engagements end to end and support larger enterprise implementations.
Support scheduling, agendas, and recaps for larger implementations and shadow kickoffs and status calls during onboarding.
Build project schedules and draft status reports, with manager review; co-lead a kickoff during onboarding.
Manage projects through pre-kickoff, kickoff, status calls and progress reports, wrap-up, and next steps.
Secure and verify access prerequisites so project work can begin on time.
Write, validate, and send weekly status reports and track risks.
Coordinate calendars for engineers and customer teams across time zones.
Manage scope in partnership with the manager and keep Datadog representatives informed when needed.
Adapt project delivery to customers’ different needs, structures, and personalities.
Surface blockers early and communicate project issues directly.