Associate Project Administrator
About The Position
The Associate Project Administrator assists with planning, implementing, and documenting department projects at Delta Dental of Michigan, Ohio, and Indiana. The role plans and executes single-focus projects and supports major, multifaceted department projects, working with other departments and management-level staff. It also contributes to performance improvement, training, licensing administration, responses to group information requests, document maintenance, project team support, and departmental record retention as needed. Other related duties may be assigned to complete the primary responsibilities.
Requirements
- Bachelor’s degree in business administration or a related field, and three years of experience planning and executing projects or identifying and resolving problems; a suitable combination of education, training, or experience will be accepted.
- Knowledge of dental benefit administration and group contracts.
- Knowledge of word processing, spreadsheet, presentation, and database applications.
- Strong verbal and written communication skills.
- Strong analytical skills.
- Ability to work as part of a team.
- Ability to manage multiple projects with competing deadlines.
- Ability to analyze and solve complex problems using independent judgment.
Responsibilities
- Plan and execute single-focus projects, acting as a subject matter expert and working with other departments, including management-level staff, on implementation.
- Assist with planning and implementing major, multifaceted department projects.
- Participate in the performance improvement process and assist in implementing process improvements.
- Develop training materials and schedules, and may conduct training on department processes.
- Administer licensing information and commissions for agents and agencies with business relationships with the organization, as needed.
- Coordinate written responses to group requests for information and other inquiries as part of the new business or renewal process.
- Maintain document language and departmental letter and form templates.
- Assist other project teams and act as a resource for project team members.
- May assist with the department's record retention process.
- Perform other related assigned duties as necessary to complete the primary job responsibilities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
