Associate Program Manager - Copay

Valeris • Remote, North Carolina, NC

27d

About The Position

The Associate Program Manager (APM) serves as the primary business relationship manager for assigned brands and is responsible for program management, account management, financial management, and business analysis. The role provides customer service, program management, in-depth program knowledge, and operational excellence, coordinating internal project teams to deliver Valeris products and services on schedule, within budget, and within scope. The ideal candidate is a self-starter and high performer who can adapt to change in a fast-growing organization.

The APM gathers and documents business requirements, manages client program budgets, maintains customer relationships, and monitors program performance. The role also develops and implements solutions based on brand strategy and competitive conditions, coordinates client vendor relationships, collaborates with internal functional areas, and may mentor and train Associate Program Managers.

The position operates in a professional office environment and routinely uses standard office equipment. It involves regular talking or hearing, frequent prolonged sitting, typing and handling objects, and reaching with hands and arms. Travel may be local or out of town, with an expectation of up to 10%.

Requirements

• Bachelor’s degree concentrated in business, accounting, marketing, healthcare, or the pharmaceutical industry.
• Three to four years of project or program management experience.
• Exceptional verbal and written communication skills and ability to interact with internal and external stakeholders.
• Ability to multitask in a fast-paced environment as part of a highly collaborative team.
• High proficiency in Microsoft Office, including Project, Excel, PowerPoint, Visio, Word, Access, and OneNote.
• Organized and detail-oriented, with effective time management skills.
• Budget management and/or financial accounting skills.
• Ability to take initiative and anticipate needs.
• Ability to travel locally and out of town; expected travel is up to 10%.

Nice To Haves

• Graduate degree and/or additional certifications, including PMP.
• For internal applicants, extensive experience with Valeris systems and services.
• Ability to type at least 35 words per minute with 97% accuracy.
• Flexibility to travel as needed.

Responsibilities

• Gather and document business requirements, and communicate changes, enhancements, and modifications to clients, internal functional areas, sponsors, and other stakeholders.
• Manage client program budgets and recommend ways to manage program costs effectively.
• Serve as the primary business relationship manager and maintain day-to-day relationships with clients.
• Conduct regular client meetings by phone, Webex, or onsite to report program status, deliver presentations, and discuss program enhancements.
• Develop expertise in the therapeutic class of assigned brands and understand competitive products used within that class.
• Develop and implement solutions based on brand strategy, objectives, and the competitive landscape to maximize brand value and positioning.
• Measure and monitor program key performance indicators and develop data-driven recommendations.
• Learn and help clients navigate their internal requirements and processes.
• Understand and coordinate client vendor relationships, including agencies, SPPs, HUBs, service providers, and data and analytics teams.
• Build and maintain relationships with internal functional areas and take a leadership role with internal project stakeholders.
• Serve as an internal and external subject matter expert within Valeris.
• Provide mentorship and training to Associate Program Managers as needed.

Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
• Telehealth and Employee Assistance Program (EAP) services.
• Company match on Health Savings Account contributions.
• Free basic life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000.
• Company-paid short-term disability coverage, with the option to purchase long-term disability.
• 401(k) retirement savings plan with 100% match on the first 5% contributed, with immediate vesting.
• Paid Time Off (PTO) and sick leave.
• Nine paid holidays plus two floating holidays.
• Opportunities for advancement and personal and professional growth.
• A challenging and stimulating work environment that encourages new ideas.
• Inclusive workplace and mission-driven culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level