Associate - Production FT (WW White)

Goodwill San Antonio•San Antonio, TX
•$16 - $16•Onsite

About The Position

The Production Associate supports the processing and distribution of donated goods at Goodwill San Antonio. The role includes receiving donations, sorting and pricing items, moving goods and supplies through the production workflow, and completing basic record-keeping and retail operations tasks. Associates provide courteous service to donors and customers, maintain clean and organized work areas, and follow safety, loss prevention, inventory control, and ethical conduct procedures. The role is based at the WW White location in San Antonio, Texas, with travel to various Goodwill locations. The schedule varies and may include days, nights, weekends, and holidays.

Requirements

  • At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
  • Ability to bend, lift, grasp, and move continuously throughout the day.
  • Ability to meet the physical requirements of the position; some heavy objects may require two-person lifting.
  • Good verbal communication skills and the ability to work effectively as part of a team to achieve mission goals.
  • For positions requiring driving, a valid driver's license and automobile insurance coverage are required, as well as the ability to travel as needed when using a personal vehicle for company business.

Responsibilities

  • Greet donors and customers, accept donations at the donation station, and issue donor receipts in a friendly and courteous manner.
  • Handle and sort donated goods into appropriate containers.
  • Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves to support production workflow and distribution.
  • Restock supplies such as materials, boxes, barrels, and containers at team stations.
  • Sort and price donated garments and hard-line items with limited supervision, and monitor and record production levels.
  • Tag, rotate, and place products on shelves according to guidelines.
  • Keep aisles clear of debris and remove obstructions from production and sales floors.
  • Keep work areas and facilities clean and organized, including sweeping, emptying trash cans, and disposing of trash appropriately.
  • Inform a Team Leader or Manager of possible safety hazards.
  • Follow housekeeping, loss prevention, inventory control, and compliance procedures.
  • Maintain regular, dependable attendance and punctuality.
  • Assist customers by greeting them, providing assistance, and responding to questions or concerns professionally and positively.
  • Help safeguard Goodwill team members and property from harm, damage, or theft.
  • Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.

Benefits

  • Supportive health and well-being benefits
  • Competitive base and bonus pay
  • Savings plans
  • Personal financial education
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
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