Assoc. Product Manager, Marketing Technology

T-Mobile•Bellevue, WA

5d•$77,000 - $138,900

About The Position

The Associate Product Manager, Marketing Technology supports the vision, strategy, and delivery of T-Mobile’s marketing tools and platforms. These products enable marketing teams to reach the right customers with the right message at the right time. The Associate Product Manager helps identify opportunities, translate requirements into actionable work for engineering teams, and support delivery throughout the product lifecycle. Working with senior product managers and cross-functional stakeholders, the role helps understand marketing team needs, assess technical feasibility, and execute against the roadmap. It is suited to a curious, detail-oriented person developing product skills in a technical domain, and is intended to grow into full product ownership as skills and experience develop. The role works closely with senior product managers, engineers, data teams, marketing operations partners, and external marketing technology vendors. Work may include researching competitor and vendor capabilities; documenting requirements and user stories; supporting backlog management; tracking product performance; and supporting development, integrations, delivery, and releases. The role develops working knowledge of marketing technology tools and industry practices, including campaign management systems, customer data platforms, and marketing automation products.

Requirements

Bachelor’s degree plus 2 years of related work experience, or an equivalent combination of education and experience.
0–2 years of relevant Product Management or marketing operations experience in an agile software product development environment.
Agile methodology.
Backlog management.
Business acumen.
Data analysis.
Market research.
Product management.
Stakeholder management.
Strategic thinking.
Technical writing.
User experience (UX).
Cross-functional collaboration.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Familiarity with marketing tools or platforms such as email service providers, CRM systems, analytics tools, campaign management tools, or marketing analytics platforms.

Responsibilities

Research and analyze marketing technology tools, vendor capabilities, markets, and competitors to inform product roadmaps and decisions.
Participate in end-user research and meet with internal marketing customers to understand their experiences, needs, priorities, and unmet needs.
Partner with business and internal or external stakeholders to identify opportunities and inform product prioritization.
Assist with product presentations, reports, analysis, feature development, product positioning, and evaluation of partnership or licensing opportunities.
Build and share knowledge of marketing technology platforms, vendors, and industry practices.
Create, manage, and foster an active voice-of-customer (VOC) feed; advocate for customers and test ideas with them to validate product benefits.
Generate and maintain dashboards and reports tracking product health and success metrics, including platform adoption, data pipeline reliability, and support for marketing workflows.
Maintain and update the product backlog and priorities with partners; scope and prioritize work based on business and customer impact.
Assist with beta and pilot programs, product documentation, use cases, adoption tools, training materials, and product and experience demos.
Write feature and user stories that translate marketing team needs into actionable engineering requirements, including for data integrations, campaign tooling, audience management, and reporting.
Understand challenges and recommend trade-offs with the team; communicate defect status to leadership and impacted stakeholders until resolution, and factor defects into backlog prioritization.
Support sales and marketing teams with product knowledge.
Collaborate with marketing operations, data engineering, analytics, legal, go-to-market, finance, customer representatives, external vendors, and other third parties on integrations, evaluations, and platform needs.
Develop industry knowledge by attending educational workshops.

Benefits

Competitive base salary and compensation package.
Annual stock grant and employee stock purchase plan.
401(k) and access to free, year-round money coaches.
Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, backup care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care coverage.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.