Assoc. Product Manager, Marketing Technology

T-Mobile•Bellevue, WA

1d•$77,000 - $138,900

About The Position

The Associate Product Manager, Marketing Technology supports the vision, strategy, and delivery of T-Mobile’s marketing tools and platforms. These products help marketing teams reach the right customers with the right message at the right time. The Associate Product Manager identifies opportunities, translates requirements into actionable work for engineering teams, and supports delivery throughout the product lifecycle in partnership with senior product managers and cross-functional stakeholders. This role is suited to someone curious, detail-oriented, and interested in developing product skills in a technical domain. The Associate Product Manager works with senior product managers, engineers, data teams, marketing operations partners, and external vendors to understand user needs, assess technical feasibility, and support roadmap execution. The role offers growth toward full product ownership as skills and experience develop. The position includes research into marketing tools and vendor capabilities; documenting requirements and user stories; supporting backlog management; tracking product performance; and partnering with development, marketing operations, and data teams on delivery and releases. The Associate Product Manager also builds knowledge of marketing technology platforms and industry practices, including campaign management, customer data platforms, and marketing automation.

Requirements

Bachelor’s degree plus 2 years of related work experience, or an equivalent combination of education and experience.
Required knowledge or skills in Agile methodology, backlog management, business acumen, data analysis, market research, product management, stakeholder management, strategic thinking, technical writing, user experience (UX), and cross-functional collaboration.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

0–2 years of relevant product management or marketing operations experience in an agile software product development environment.
Familiarity with marketing tools or platforms, such as email service providers, CRM systems, analytics tools, campaign management tools, or marketing analytics platforms.

Responsibilities

Conduct research and analysis to help define and manage roadmaps for marketing technology products, including campaign execution, customer data management, and marketing performance measurement tools.
Participate in end-user research and use insights from internal marketing teams to inform product priorities and identify unmet needs.
Partner with business and internal or external stakeholders to understand current customer experiences and identify opportunities.
Prepare product presentations and special reports or analyses requested by management.
Conduct competitive product analysis and contribute to product feature-set development and positioning strategies.
Attend meetings with external third parties to understand partnership and licensing opportunities.
Build knowledge of marketing technology tools, platforms, vendors, and industry practices, and share relevant findings to inform roadmap decisions.
Meet with customers to build empathy, understand needs and priorities, and maintain an active voice-of-customer feed.
Advocate for customers internally and externally, foster a customer-first culture, and test ideas with customers to validate product benefits.
Help generate and maintain dashboards and reports tracking product health and success metrics, including platform adoption, data-pipeline reliability, and support for marketing workflows.
Assist with product backlog maintenance and prioritization with partners, scoping and prioritizing work based on business and customer impact.
Assist with beta and pilot programs for early-stage products and samples.
Prepare product documents and use cases to drive product activity and support sales and marketing with product knowledge.
Help develop adoption tools and training materials.
Write feature and user stories that translate marketing team needs into actionable engineering work, including requirements related to data integrations, campaign tooling, audience management, and reporting.
Understand product challenges and recommend trade-offs with the team.
Communicate defect status and responses to leadership and impacted stakeholders until issues are resolved, and ensure defects are included in backlog prioritization.
Help prepare and conduct product and experience demonstrations.
Collaborate with marketing operations, data engineering, analytics, legal, go-to-market, finance, customer groups, external marketing technology vendors, and other third parties.
Develop industry knowledge by attending educational workshops.

Benefits

Competitive base salary and compensation package.
Annual stock grant and employee stock purchase plan.
401(k) and access to free, year-round money coaches.
Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care coverage.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.