Information Technology_USA - USA_Associate Product Manager

Real Soft•Jacksonville, FL

1d•Onsite

About The Position

The Associate Product Manager will be responsible for managing various aspects of product data and performance within IT systems. This role involves ensuring the accuracy and integrity of merchandise hierarchies and ERP product data, monitoring product performance, facilitating digital enrichment, supporting product launches, and managing stakeholder communications. The position also requires team leadership, including training, motivation, and performance management, to ensure operational excellence and adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Requirements

Strong experience in Merchandise Hierarchy Management and ERP Product Management.
Solid understanding of Merchandising, Product Management, and end to end supply chain processes.
Excellent oral and written communication skills.
Ability to absorb complex processes and train team members effectively.
Strong stakeholder management and escalation handling capabilities.
Proven experience in delivery, quality, and risk management.
Strong leadership skills with experience managing and motivating teams.
Domain: Product Ownership
Experience Required: 10 & Above

Responsibilities

Create and maintain merchandise category hierarchies.
Assign and reassign articles within the merchandise hierarchy.
Ensure accurate hierarchy alignment across systems.
Manage article logistics data within ERP systems.
Configure Product Sellable Units (Pack Size).
Maintain and validate article sales POS data.
Manage product expiry and supplier changes.
Ensure ERP product data integrity across upstream and downstream processes.
Measure and monitor product delivery performance.
Analyze exceptions and ensure corrective actions are implemented.
Identify potential risks and proactively manage them.
Initiate supplier engagement for digital enrichment completion.
Manage internal enrichment activities.
Acquire and manage product line information, including data syndication opportunities.
Demonstrate a strong understanding of merchandising and product management processes.
Support new product launches when required.
Review and monitor all market research activities to support business decisions.
Communicate effectively with internal and external stakeholders, including Buyers.
Ensure SLA and KPI adherence across all deliverables.
Handle escalations and drive timely resolution.
Lead team handling, including training, motivation, and performance management.
Train TCS associates and ensure knowledge transfer.
Monitor delivery, quality, and exception handling continuously.
Ensure operational excellence through consistent review and governance.