Information Technology_USA - USA_Associate Product Manager
Real Soft•Jacksonville, FL
•Remote
About The Position
We are seeking an experienced Program/Project Manager to lead our Infrastructure, Device Discovery, and Service Mapping initiative — a program currently showing signs of schedule and delivery risk. This role requires someone who can run disciplined sprint-based execution and diagnose why the program is behind, correcting course without waiting for permission to raise hard truths.
Requirements
- 5+ years managing technical infrastructure or IT operations programs
- Demonstrated experience with network/device discovery and CMDB tooling (ServiceNow Discovery, Lansweeper, Device42, etc.)
- Working familiarity with service/dependency mapping concepts and at least one mapping tool (ServiceNow Service Mapping, BMC Helix, etc.)
- Proven track record correcting a program that was behind schedule or over budget
- Comfortable running Agile/Scrum ceremonies in a 2-week sprint cadence
- Strong written communication
Nice To Haves
- Hands-on experience building or validating service maps
- Experience with discovery protocols (SNMP, WMI, agent-based discovery)
- PMP, CSM, or equivalent certification
Responsibilities
- Run disciplined sprint-based execution
- Diagnose why the program is behind schedule and correct course
- Raise hard truths without waiting for permission
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
