Associate Process Manager

2K Vegas•Las Vegas, NV

About The Position

The Associate Process Manager supports process improvement and scheduling while helping create, standardize, and maintain documentation to improve operational efficiency. The role also builds foundational project management skills. The position assists with process improvement initiatives, schedule and dependency tracking, documentation, and standardization of departmental practices using tools such as Confluence, Jira, and TestRail.

Requirements

  • At least 3 years of experience in a Quality Assurance Lead or Game Production position.
  • Strong proficiency with productivity tools such as Microsoft Office, Google Workspace, and Confluence, and project management software such as Jira or MS Project.
  • Excellent writing and documentation skills.
  • Excellent organizational and time-management skills, with keen attention to detail.
  • Clear written and verbal communication skills.
  • Analytical thinking, including the ability to identify inefficiencies, gather feedback, and suggest improvements.
  • Adaptability, flexibility, organization, prioritization, and problem-solving skills.
  • Basic to intermediate use of Jira or similar project and task tracking tools such as Asana, Trello, or MS Project.
  • Knowledge of documentation tools such as Confluence, Google Workspace, Microsoft Office (especially Excel and Word), and TestRail or similar tools.
  • Understanding of task dependencies, timelines, and milestone tracking.
  • Awareness of SDLC, Agile/Scrum, or Waterfall fundamentals.
  • Ability to apply consistency in templates, process documentation, and reporting.
  • Exposure to project management principles, including scope, timeline, resources, and risk.
  • Understanding of how process changes can affect teams and work output.

Nice To Haves

  • Excellent understanding of development and QA processes, tools, and practices.
  • Experience working in fast-paced or cross-functional team environments.
  • Familiarity with project management methodologies such as Agile, Waterfall, or hybrid approaches.

Responsibilities

  • Assist with process improvement initiatives to increase efficiency and standardization, streamline work, and reduce waste.
  • Partner with the manager to build schedules and track dependencies and status, ensuring schedules are maintained and adjusted.
  • Assist in writing documentation and process walkthroughs, maintaining SDLC methodologies, and improving departmental processes.
  • Help standardize templates and documentation practices in tools such as Confluence, Jira, and TestRail, following the Director’s plan.
  • Manage multiple tasks simultaneously and adapt to shifting priorities.
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