Associate Practice Administrator- Flora Parke Crossing
About The Position
Provides first-line leadership for clinic staff in a clinic or center with 0–3.9 provider FTEs. Coordinates daily administrative work across scheduling, registration, patient access, documentation, and support service activities in an operating environment where provider coverage, staffing needs, and escalation volume are generally concentrated within a smaller provider panel. Provides first-line supervision to practice team members, setting day-to-day operational objectives within established policies and procedures. Decisions are operational in scope and impact the immediate team. Explains practices and procedures to team members, escalates complex matters to leadership, and plans and prioritizes daily work to meet team goals.
Responsibilities
- Assign daily administrative work, monitor coverage needs, and adjust priorities for a clinic or center with 0–3.9 provider FTEs.
- Coordinate front office workflows, including scheduling, registration, intake, patient communication, and daily issue resolution.
- Monitor provider template activity, appointment access, and administrative handoffs for a smaller provider panel.
- Coach practice team members on standard workflows, service expectations, documentation practices, and escalation procedures.
- Address routine patient access, staffing, and workflow issues within established policies and procedures.
- Support onboarding, training, attendance tracking, and performance feedback for direct reports.
- Escalate complex staffing, compliance, service, or financial issues to practice administration leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
