Associate, Payroll, Benefits and HRIS

Investment Management Corporation of Ontario (IMCO) • Toronto, ON

5d • $65,000 - $85,000 • Hybrid

About The Position

The Associate, Payroll, Benefits and HRIS is a key contributor in the delivery of exceptional customer service experiences to IMCO’s internal and external stakeholders and employees. This customer centric individual is one who works in collaboration with the HR team and the business to enhance the onboarding experience and provide administrative service for Human Resources programs and products. This role is responsible for supporting the administration of the day-to-day operations of the human resource division. This role will process semi-monthly payroll, initiate human resources transactions on the HRIS platform, manage employee documentation and file management and be the first point of contact for all inquiries and ad-hoc HR requests. This role is accountable to enable the HR team to focus on client centric service by managing the behind-the-scenes coordination of employee life cycle events.

Requirements

• Diploma or degree.
• Minimum of 2 years of HRIS administrative experience in a similar role or 1 year of payroll and benefits experience.
• Payroll Compliance Practitioner (PCP) candidate or currently enrolled in the program.
• Experience in payroll administration and processing payroll in a timely and accurate manner in compliance with provincial and federal regulations.
• Experience with pension reporting to analyze pension and benefits information.
• Experience with an HRIS system entering data, running reports and auditing data (Workday experience is preferred).
• Experience with Excel and Word at an advanced level is a requirement.
• A positive, can-do attitude with a customer-focused approach that will enable you to deal with ambiguous situations.
• Customer centric approach to solving issues, experience balancing individual needs and enterprise interests.
• Strong analytical skills with an orientation towards reporting, data management, and metrics.
• Deep interest, curiosity and drive to learn about the various lines of businesses.
• Demonstrated skill in appreciative inquiry and idea exploration, understanding that being challenged or questioned on your thinking is not personal, but part of the process.
• Ability to manage ambiguity, remaining professional and optimistic during contentious issues or organizational change.
• Excellent communication skills both verbal and written.
• Exceptional organizational skills, attention to detail and the ability to multi-task.

Nice To Haves

• Workday experience is preferred.

Responsibilities

• Help execute semi-monthly pay accurately and on time, including calculating pay adjustments, audits payroll output prior to pays processing, and provides reports required for review and approval.
• Manage onboarding and offboarding processes in Workday, including new hires, job changes, leaves of absence, and terminations in accordance with company policies and employment legislation.
• Support year-end activities by preparing and filing regulatory documents such as T4s, T4As, ROEs, EHT and T2200s.
• Research, analyze, and help resolve complex payroll and benefit issues, including analyzing tax implications to earning and deductions codes, handling CRA requests, such as garnishment and audit requests.
• Assist with internal and external audits by preparing and validating required payroll, benefits and HR documentation.
• Ensure employee documentation is accurate, up to date, and compliant, including maintenance of personnel files by administering employee life updates across HRIS, benefits, and pension portals.
• Maintain payroll calendars, Gross to Net Report and all other payroll, benefits, and finance-related reporting requirements.
• Serve as the first point of contact by managing the HR inbox for payroll, benefits, pension, and HR inquiries, delivering timely and customer‑centric support.
• Support the team in testing and updating payroll, benefits and absence changes during Workday releases.
• Assist with Education Assistance Program by tracking and maintaining all on-going, and upcoming requests.
• Prepare employee verification letters when requested and respond to employment verification inquiries.
• Create reports and maintain organizational charts by tracking all employee changes on the HRIS platform.
• Responsible for reviewing, following up and actioning events on the Business Process Transaction Awaiting Action report.
• Help develop, update, and maintain standard operating procedures (SOPs) for HRIS‑related processes.
• Using the data from the HRIS and other HR systems, assist in preparing and maintaining reports and dashboards on behalf of the HR team.
• Provide general administrative and coordination support to the HR Operations team as needed.

Benefits

• IMCO is committed to providing accommodation for people with disabilities throughout the recruitment process. If you require support, please let us know and we will work with you to meet your needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree