Associate Patient Services Specialist - Orthopedics

Providence•Lubbock, TX
•Onsite

About The Position

Under the direction of the PAS Manager, the Associate Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits. The role includes collecting accurate demographic and insurance information and collecting patient liability, if known, at the time of service. The position is with Covenant Medical Group and supports Providence’s patient-focused, whole-person care culture.

Nice To Haves

  • Familiarity with basic financial clearance functions.
  • Bilingual English/Spanish.

Responsibilities

  • Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
  • Collect accurate demographic information.
  • Collect insurance information.
  • Collect patient liability at the time of service when known.

Benefits

  • Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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