Associate Patient Service Specialist PRN - Ortho Clinic
Vanderbilt University Medical Center•Nashville, TN
About The Position
The Associate Patient Service Specialist provides service to patients before, during, or after appointments with regular guidance. The role supports Vanderbilt Orthopaedics and may involve patient check-in and check-out, appointment scheduling, patient communication, point-of-service collections, and maintaining an orderly reception area. The position is PRN (as needed), with listed position days of Monday, Tuesday, and Thursday.
Requirements
- High school diploma or GED.
- Less than one year of experience level.
- Relevant work experience is listed, but no specific duration or type is provided.
Responsibilities
- Conduct patient check-in and check-out.
- Schedule appointments through clinical communication or direct request.
- Provide positive first impressions using customer service skills.
- Ensure point-of-service collections.
- Manage the reception area and maintain its orderly appearance.
- Ensure there is a method for accountability of each patient check-in.
- Proactively communicate appointment updates with patients.
- Perform additional duties as assigned.
Benefits
- Health offerings
- Disability offerings
- Retirement offerings
- Wellness offerings
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
