Associate Patient Care Coordinator
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Requirements
- High School Diploma/GED
- 1+ years of related work experience in any field including data entry
- Basic level of working knowledge of medical office procedures and medical terminology
- Ability to accurately sort and file materials by alphabetic or numeric systems
- Ability to stand for extended periods of time
- Ability to use fine motor skills to operate equipment and/or machinery
- Ability to properly drive and operate a company vehicle
- Ability to receive and comprehend instructions verbally and/or in writing
- Ability to use logical reasoning for simple and complex problem solving
Nice To Haves
- ICD 9 and CPT coding experience
- Effective communication and customer service skills require
- Bilingual Spanish
Responsibilities
- Greets patients as they arrive and manages 20-minute wait time
- Assists patient with intake processes including copying required documents
- Collects co-payments, co-insurance and deductibles and issues receipts
- Manages cashier box and daily deposits according to company policies
- Processes walk-in patients and visitors
- Answers phones and schedules appointments
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed in timely manner
- Processes requests for medical records release and maintains appropriate logs, etc.
- Performs all other related duties as assigned
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
