Associate Patient Care Coordinator
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Requirements
- High School Diploma/GED
- 1+ years of customer service experience with strong communication skills both in person and via phone
- 1+ years of experience with general office procedures
- Intermediate level of proficiency with Microsoft applications
- Access to reliable transportation and & valid US driver's license
Nice To Haves
- Experience with medical insurance
- Bilingual Spanish/English
Responsibilities
- Greets patients as they arrive and manages 20 minute wait time
- Assists patient with intake processes including copying required documents
- Collects co-payments, co-insurance and deductibles and issues receipts
- Manages cashier box and daily deposits according to company policies
- Processes walk-in patients and visitors
- Answers phones and schedules appointments
- Manages medical records (maintains, files/scans, prepares for schedule)
- Processes requests for medical records release and maintains appropriate logs, etc
- Performs all other related duties as assigned
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
