Part-Time Outlet Associate - Colorado Springs Outlet

Goodwill of Colorado•Colorado Springs, CO
•Onsite

About The Position

The Associate, Outlet is often the first point of contact for customers and provides welcoming, timely, and professional customer service. The role assists customers with questions, concerns, and purchases; operates a computer-based point-of-sale system; and helps keep the sales area stocked, organized, and clean. Associates support a safe outlet environment, follow outlet rules and organizational policies, and may cross-train or provide backup in other areas as needed.

Requirements

  • Ability to follow established outlet rules and policies.
  • Accuracy with numbers and general calculations, including understanding the value of coins and U.S. currency.
  • Ability to perform basic math, including addition, subtraction, and multiplication.
  • Ability to operate a computer-based cash register and credit card machine.
  • Effective communication skills with customers, managers, supervisors, staff, and peers.
  • Ability to lift up to 45 pounds unassisted and up to 75 pounds with assistance from a dolly or pallet jack.
  • Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash handling experience.

Responsibilities

  • Provide excellent customer service while upholding company values.
  • Assist customers with questions, concerns, and purchases.
  • Help maintain a safe environment by ensuring customers follow outlet rules.
  • Process accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Keep the sales floor stocked and organized by properly filling merchandise bins and placing them in the sales area according to rotation schedules.
  • Perform quality control and manage time to maximize production volume.
  • Maintain a clean and organized work area.
  • Complete duties in accordance with department and organizational policies and procedures to minimize downtime.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform other duties as assigned.

Benefits

  • Eligible for Daily Pay, a voluntary benefit that provides access to pay on the employee's preferred schedule.
  • Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty leave, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.
  • Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
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