Associate Nurse Manager, Emergency Department, Full Time, Days

Jackson Health•Miami, FL

2d•Onsite

About The Position

The Associate Nurse Manager reports directly to the Nurse Manager and oversees the daily operations of the assigned shift, ensuring appropriate patient care, high-quality and safe nursing services, staff competency, and effective resource management. The role ensures that care and services follow organizational policies, procedures, regulatory requirements, and patient-care standards, while demonstrating fiscal responsibility and accountability. The Associate Nurse Manager assists the Nurse Manager with strategic unit operations, staff meetings, and other responsibilities, and assumes 24/7 responsibility for the unit in the Nurse Manager’s absence. The role supports Jackson Health System’s mission, vision, values, and strategic initiatives through people leadership, service excellence, organizational collaboration, continuous improvement, and operational excellence. This includes developing and retaining staff, coordinating patient care and education, supporting quality and performance metrics, maintaining regulatory readiness, and managing staffing and budget-related activities. The position is based in the Emergency Department at Jackson North Medical Center in North Miami Beach, Florida, and is full-time on days. Work takes place in a fast-paced hospital environment that may involve high-pressure or emergent situations, exposure to clinical and environmental hazards, and frequent interaction with patients, providers, coworkers, and the public. The role requires frequent sitting, standing, or walking for extended periods, carrying objects up to 20 pounds, and frequent visual acuity for extended computer use.

Requirements

Generally requires 3 to 5 years of related experience.
Bachelor’s degree in Nursing is required.
Valid Florida RN license is required.
Must maintain current unit-specific and organizational skills, competencies, certifications, and licensures as required by regulation or nursing standards of practice.
Must have clinical knowledge and skills to complete all required unit competencies.
Must be able to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
Must communicate effectively in oral and written form and handle difficult or stressful situations with professional composure.
Must be able to understand and follow instructions and exercise sound, independent judgment.
Must have knowledge and skill in job-appropriate technology and software applications.
Must demonstrate knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources.
Must be able to monitor and assess performance, identify strengths and weaknesses of alternatives, plan and evaluate programs, establish goals and objectives, and recognize and solve problems.
Must accommodate patients’ preferences and needs related to individual beliefs, customs, and practices, and communicate clearly and effectively with doctors, nurses, patients, and family members.
Must demonstrate compassion, patience, and a non-judgmental approach toward patients, families, employees, and customers.
Must meet and maintain applicable life-support certifications and unit-specific competencies required for the role.

Nice To Haves

Management experience is strongly preferred.
American Heart Association Basic Life Support (BLS) certification with at least 6 months of validity is specified for the unit.

Responsibilities

Oversee daily operations of the assigned shift and ensure safe, appropriate, high-quality nursing care and effective use of resources.
Support the Nurse Manager and nursing leadership team in advancing the organization’s mission, vision, values, and strategic initiatives.
Improve employee engagement, hold staff accountable, meet one-on-one with staff, recognize strong performance, and contribute to staff retention and development.
Lead shift huddles, participate in LEAN and process-improvement workgroups, work with unions to resolve staff issues, and reinforce CARE values and a Just Culture Model.
Participate in staff development, succession planning, corrective action when needed, and policy or process improvement committees; ensure policies are applied fairly and consistently.
Use and role-model the nursing process; coordinate patient care and education, identify and report significant patient findings, round on patients, monitor bedside handoffs, and ensure responsiveness to call lights.
Facilitate employee education, clinical competencies, new-staff orientation, and mentoring of current staff.
Assist the Nurse Manager with staffing requirements, nursing care, documentation, and unit operations; report patient acuity changes, incidents, and other issues promptly and appropriately.
Collaborate with the Nurse Manager and Director on short- and long-term goals, and partner with case management and physicians to complete consults and patient dispositions in accordance with discharge policies.
Maintain positive relationships with providers and serve as a resource to staff and other healthcare team members.
Help identify, develop, and retain high-potential employees through stretch assignments, supervision, and educational programs; contribute to performance evaluations and performance improvement.
Collaborate with leaders, educators, and preceptors to recruit and orient employees, including overseeing comprehensive unit-based orientation.
Analyze nursing literature and healthcare trends and recommend improvements to patient-care standards and quality metrics.
Support quality and performance measures, including core measures, hospital-acquired infection prevention, safety initiatives, and patient experience; conduct daily patient rounds and use the iRounding patient satisfaction questionnaire.
Participate in budget planning, monitor monthly budgets, develop cost-management strategies with direct reports, prepare monthly schedules based on patient-care needs and staffing targets, and review and approve time cards and edits.
Manage staffing regularly and maintain compliance with regulatory requirements and organizational policies and procedures; help prepare and maintain the unit for regulatory agency requirements.
Follow unit-specific policies and procedures, use required job- and unit-specific equipment, and perform other related duties as assigned.