About The Position

The Associate Nurse Manager reports directly to the Nurse Manager and oversees the daily operations of the assigned shift to ensure appropriate patient care. The role is accountable for high-quality, safe nursing care; clinical and support staff competency; and appropriate resource and service management. The Associate Nurse Manager ensures that services follow organizational policies and procedures, regulatory requirements, and patient care standards, while demonstrating fiscal responsibility and accountability. The position assists the Nurse Manager with strategic unit operations, staff meetings, and other responsibilities, and assumes 24/7 responsibility for the unit in the Nurse Manager’s absence. The Associate Nurse Manager supports Jackson Health System’s mission, vision, values, and strategic initiatives while promoting employee engagement, staff development, service excellence, continuous improvement, and operational excellence. This includes working with staff, providers, leadership, educators, preceptors, and union partners to support safe, effective patient care and unit performance.

Requirements

  • Bachelor’s degree in Nursing.
  • Valid Florida RN license.
  • AHA Basic Life Support (BLS) with at least 6 months of validity.
  • AHA Advanced Cardiovascular Life Support (ACLS).
  • Generally requires 3 to 5 years of related experience.

Nice To Haves

  • Management experience is strongly preferred.
  • At least 3 years of RN experience in Critical Care/ICU is highly preferred.

Responsibilities

  • Support the organization’s mission, vision, values, and strategic initiatives in collaboration with the Nurse Manager and nursing leadership.
  • Promote employee engagement, hold staff accountable, meet one-on-one with staff, and recognize strong performance.
  • Participate in LEAN and process-improvement workgroups and at least one policy or process improvement committee.
  • Lead motivating pre-shift huddles, work with unions to resolve staff issues, and reinforce CARE values.
  • Support staff retention through mentoring and supportive relationships; contribute to employee growth, development, and succession planning.
  • Identify staff development needs, follow through on development plans, support a Just Culture Model, and participate in corrective action when necessary.
  • Use and role-model the nursing process to coordinate high standards of care and patient and family education; identify, prioritize, and report significant patient findings and inconsistencies in medical plans.
  • Round on patients, monitor bedside handoffs, and ensure responsiveness to call lights.
  • Assist with employee education, clinical competencies, new-staff orientation, and mentoring of current staff.
  • Oversee daily nursing unit operations and staff, and assume 24/7 responsibility in the Nurse Manager’s absence.
  • Assist the Nurse Manager in meeting staffing, nursing care, and documentation expectations.
  • Promptly report issues, concerns, incidents, and changes in patient acuity or complexity to leaders.
  • Collaborate with the Nurse Manager and Director on short- and long-term goals aligned with organizational priorities; partner with case management and physicians to complete consults and patient dispositions and support timely discharges.
  • Maintain positive relationships with providers and serve as a resource for staff and other healthcare team members.
  • Work with leadership to identify, develop, and retain high-potential employees through stretch assignments, supervision, and educational programs.
  • With leader oversight, evaluate direct reports’ performance, focusing on results and development, and support the organization’s performance improvement program.
  • Collaborate with leaders, educators, and preceptors to recruit and orient employees and oversee comprehensive unit-based orientation.
  • Model the organization’s mission, vision, philosophy, code of ethics, and CARE values.
  • Work with the Union Partnership to create staffing efficiencies and improve quality outcomes.
  • Analyze healthcare trends and nursing literature and suggest improvements to patient care standards.
  • Organize data and solve problems promptly and efficiently with minimal supervision.
  • Support improvement of nursing quality and performance metrics, including core measures, hospital-acquired infections, safety initiatives, and patient experience.
  • Round daily on all unit patients to verify nursing practice standards, including staff handwashing compliance, and use the iRounding patient satisfaction questionnaire.
  • Participate in budget planning and monitor and intervene to maintain the monthly budget, developing cost-management strategies with direct reports to meet or exceed financial targets.
  • Complete monthly schedules to ensure adequate staffing based on patient care, acuity, and workforce targets.
  • Review and approve time cards and timely edits; manage staffing regularly.
  • Maintain compliance with regulatory requirements and Jackson Health System policies and procedures, and serve as a resource in preparing and maintaining the unit for regulatory agency requirements.
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