Associate Manager, TX Operations

Aurora•Laredo, TX

12d•$112,500 - $133,500•Hybrid

About The Position

Aurora is seeking an Operations Manager based in Laredo, Texas, to lead a multidisciplinary Vehicle Operations team and drive fleet optimization, efficiency, and team morale. The role requires cross-functional collaboration within Vehicle Operations and with stakeholders across Aurora. The successful candidate will be motivated, approachable, and committed to the development and productivity of the team. The Associate Manager leads managers and/or operators, builds an empathetic safety culture, develops team members, and manages productivity and continuous improvement. They communicate Aurora initiatives, serve as a point of contact for initiatives affecting Vehicle Operations, follow company policies and the Vehicle Operations Manual, and represent Aurora when interacting with the public. The position requires travel for up to one month at a time, potentially reaching 30% of working time. Aurora expects employees to work from the office at least three days per week; some roles may require up to five days based on operational needs. The position offers a base salary range of $112,500–$133,500 per year, with starting pay determined by relevant factors. The successful candidate will also be eligible for benefits.

Requirements

Safety-focused approach.
Ability to make command decisions, lead by example, and motivate teams.
Exceptional critical-thinking and communication skills.
Experience working in a collaborative environment.
Valid U.S. driver’s license and clean driving history, validated by an MVR check.
Comfort with travel for up to one month at a time, up to 30% of the time.

Nice To Haves

Three or more years of people management focused on growth and development.
Experience managing managers.
Experience making schedules, managing vacation requests, participating in quarterly planning, and setting goals for self and others.
Experience working with and managing rotating shifts, potentially including early mornings, late evenings, and some weekends.
Excellent written and verbal communication skills, with the ability to adjust for the audience.
Strong technical aptitude and ability to learn new software applications and processes.
Ability to operate independently with little or no supervision.
Strong organizational skills.
Ability to prioritize testing deliverables and assignments from high-level details and delegate appropriately.
Ability to ensure the team adopts a safety-first approach.
Ability to lead through ambiguity and set clear objectives for the team.
Experience in operations, trucking, technology, or customer service.
Conflict-management and resolution experience.

Responsibilities

Lead a team of managers and/or operators.
Lead with empathy and establish an inspired safety culture for in-vehicle teams.
Collaborate cross-functionally and lead by example with a “Win Together” mindset.
Develop team members by building on individual strengths and opportunities and supporting continuous growth.
Follow Aurora policies and the Vehicle Operations Manual.
Manage team productivity and efficiency, striving for continuous improvement.
Understand Aurora initiatives and programs and communicate them to ensure alignment across the team.
Act as the point of contact for key Aurora initiatives as they pertain to Vehicle Operations.
Interact with the public as an ambassador for Aurora.
Travel for up to one month at a time, up to 30% of the time.