Associate Manager, People System and Operations

Compass Pathways•New York, NY

3d•$100,000 - $120,000•Hybrid

About The Position

The Associate Manager, People Systems & Operations is the People Team's HRIS subject matter expert and is responsible for the day-to-day administration, optimisation and continuous improvement of BambooHR and other people systems. This role partners closely with Payroll, Benefits, IT and business leaders to ensure the integrity of employee data, support business processes, implement system enhancements and deliver an outstanding employee experience across the entire employee lifecycle.

Requirements

Experience configuring and administering HR systems
Experience with HRIS implementations and integrations
Strong knowledge of HR processes across the employee lifecycle
Advanced Microsoft Excel skills, including PivotTables, XLOOKUP, and data analysis
Excellent attention to detail and commitment to data accuracy
Strong analytical skills with the ability to interpret data
Highly discreet, trustworthy, and experienced in handling confidential employee data
Strong awareness of compliance, governance, and risk management
Excellent communication and collaboration skills
Ability to manage multiple priorities and work independently

Nice To Haves

Experience with BambooHR and ADP Workforce Now a plus

Responsibilities

Serve as the People Team's HRIS subject matter expert, managing, configuring, and optimizing HR systems and related processes
Configure and maintain workflows, approvals, security roles, permissions, and system settings to support business requirements
Lead HRIS implementations, integrations, system enhancements, and upgrades in partnership with internal and external stakeholders
Lead user acceptance testing (UAT) for new functionality, system enhancements, and upgrades
Troubleshoot HR system issues and work with IT, and vendors to resolve them
Build, maintain, and analyze HR reports, dashboards, and metrics to support business decision-making
Own all People Team data entry activities, ensuring employee records are maintained accurately, consistently, and in a timely manner
Conduct regular data audits and quality checks to ensure the integrity of employees, compensation, organizational, and reporting data
Oversee onboarding, offboarding, employee record management and employee lifecycle changes
Maintain data governance, change control, and compliance with employment legislation, internal policies, audit requirements, and data privacy standards
Identify opportunities for automation, process improvement, and operational efficiencies across the People function
Develop, document, and continuously improve HRIS processes, workflows, controls, and user guides
Provide first-line support, training, and guidance to employees, managers, and the People Team on HR systems and processes
Partner with IT on system security, single sign-on (SSO), integrations, and access management
Support People Team projects, organizational change initiatives, and continuous improvement activities